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I have tried to install adobe shock wave on my computer . but when i am prompted to restart my computer, the other person who uses my computer, their user name pops up and the installation stops.what do i do

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  • bobbye2 Feb 02, 2010

    that didi not work it does the same thing.ythe user name stillpops up

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To install programs and add ons into computer you need to have admin rights on it ...this means that your account needs to be an administrator account to let you do this ...if the other account is the administrator one ..and it is logged on ...(this is the reason that makes it pop up...cause it is loged on too ) just go to start and switch users...and install from that account ..
if you both have admin rights ..just log off and than when that account appears..log of from it too ..or shut down the computer if this is the log in page ...
remember log of only in case you have admin right s...caus eif you do not know the pasword for the other account and that is the one with admin rights you will have to wait the person to get in and install the flash player ..
anyway ..if you know that you are with an administrator account ..than just log off the other account and install the flash ..and than restart ...
or if the installation is completed ..just restart from the restart button of the computer ..

Posted on Feb 02, 2010

To fix this problem, you will need to download and run the free Abexo registry cleaner. Click on the link below and download it, after you download it, run the program and it will get all of the registry errors out of your computers hard drive that is preventing it from completing your adobe shockwave installation.

http://download.cnet.com/Abexo-Free-Registry-Cleaner/3000-2094_4-10434887.html

Read more at this link:
http://kb2.adobe.com/cps/191/tn_19166.html

After it is downloaded and installed correctly, click in this link to give it a test:
http://www.adobe.com/software/flash/about/

Posted on Feb 02, 2010

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Posted on Jan 02, 2017

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1 Answer

Shock wave crashes


Uninstall shock wave and restart the computer, also! uninstall chrome and restart the computer for changes to take effect, now re-install chrome to see if it will work, no issues! try shockwave again, if problem returns get rid of shockwave or choose another browser.

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download shock wave and install it again. just go to www.google.com and in the search box type: "download shock wave" (without the quotes). You'll see a search result returned that says Get Shockwave Player. It's on the adobe website.

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Why wont farmville open?


Hi there,
Do you have the adobe player installed?
Which is your Browser?
I suggest you to use Internet explorer 8 or chrome.

Click here to download Adobe flash player.
http://download.cnet.com/Adobe-Flash-Player/3000-2378_4-10001055.html

Its good if you have a shock wave player too, click here to download.
http://www.filehippo.com/download_shockwave/

Post back if it is not working we will be happy to help you.
Hope this helps.
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I cant watch eny videos on youtube and other sites what is the problem?


Hi there,

Uninstall Flash player and shock wave player and reinstall it by clicking the links below:

http://download.cnet.com/Adobe-Flash-Player/3000-2378_4-10001055.html

http://download.cnet.com/Adobe-Shockwave-Player/3000-2139_4-10854.html?tag=mncol;1

Post back if it is not working we will be happy to help you.
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When attempting to start Adobe Photoshop Elements 2, I get this message " Could not complete your request because of missing or invalid personalization information." Using a PC running XP home service pack...


OK, loads of different fixes for this, have fun.

These errors are caused when a version of Photoshop CS is already on the computer, such as a beta copy, or if your registration information file does not get written properly or is damaged. If multiple copies of Photoshop are in the Applications folder, or if a beta or tryout version is installed in addition to the regular version, the system and Photoshop may confuse which files to use to verify personalization. This confusion can lead to personalization errors when launching the application.

The Photoshop CS installer personalizes the Photoshop CS application within the Applications folder in alphabetical order. If multiple instances of the Photoshop CS folder are present, only the first one alphabetically will be personalized. New installations of Photoshop CS (which folder falls alphabetically after the first installation) will not be personalized.

A damaged or incorrectly written personalization file (userreg or ps.sif) can also cause Photoshop to return a personalization error when you start it.

Do one or more of the following solutions:

Solution 1: Remove and then reinstall Photoshop.

If Photoshop's serial number is not displayed on the bottom of Photoshop CS's splash screen upon opening Photoshop, you may have another version of Photoshop CS on the computer. Empty the trash, remove the copy of Photoshop and reinstall it. It is especially important to remove any beta copies of Photoshop you may have.

To remove and then reinstall Photoshop:

1. Move any personal files from the Adobe Photoshop CS folder(s) on the hard disk to another location.

2. Delete all Adobe Photoshop CS folder(s) in the Applications folder.

3. Drag the Users/[user name]/Library/Preferences/Adobe Photoshop CS Settings folder to the Trash.

4. Insert the Photoshop CD-ROM, double-click the installer file in the Photoshop folder on the CD-ROM, and then follow the on-screen instructions to complete the installation.

Solution 2: Remove and then reinstall Photoshop in another location.

If you uninstall and reinstall and still get personalization errors, or if you cannot locate an installed copy, uninstall any copies you find, empty the trash, and then remove Photoshop, and then reinstall Photoshop in another location that is alphabetically in front of any other installation.

To remove Photoshop and install it in a new location:

1. Move any personal files from the Adobe Photoshop CS folders on the hard disk to another location.

2. Delete all Adobe Photoshop CS folders in the Applications folder.

3. Drag the Users/[user name]/Library/Preferences/Adobe Photoshop CS Settings folder to the Trash.

4. Create a subfolder in the Applications folder, that is named differently from the default Photoshop install folder (Adobe Photoshop CS), and is is alphabetically in front of the other version of Photoshop, such as \Applications\aaaa\Adobe Photoshop CS.

5. Reinstall Photoshop CS and select the new subfolder (created in Step 4) as the install folder when prompted for the installation location.

Solution 3: Use the ImageReady personalization file.

If Photoshop's serial number is displayed on the splash screen, or you performed the solutions referred to above, the cause of the errors is a personalization file that is not written correctly or is damaged. If you can successfully open ImageReady, you can use ImageReady's personalization file for Photoshop.

To Use the ImageReady personalization file:

1. Ctrl+click the Adobe Photoshop CS application file in Applications/Adobe Photoshop CS and choose Show Package Contents.

2. Open the Contents folder, and then open the Resources folder.

3. Locate the USERREG file in the Resources folder, and drag it to the desktop. Keep the Resources folder open.

4. Ctrl+click the Adobe ImageReady CS application file in Applications/Adobe Photoshop CS and choose Show Package Contents.

5. Open the Contents folder, and then open the Resources folder.

6. Locate the USERREG file in the ImageReady Resources folder, and copy it to the Photoshop Package's Contents/Resource folder.

7. Close all open folders, and restart Photoshop. Restart ImageReady to make sure that the USERREG file was copied, not moved, to the Photoshop Package's Contents/Resource folder.

Solution 4: Replace the Photoshop .sif file.

If Photoshop does not open without error, also replace the .sif file:

1. Ctrl+click the Adobe Photoshop CS application file in Applications/Adobe Photoshop CS and choose Show Package Contents.

2. Open the Contents folder, and then open the Resources folder and the ASN folder in the Resources folder.

3. Locate the PS.SIF file in the ASN folder, and drag it to the desktop. Keep the ASN folder open.

4. Ctrl+click the Adobe ImageReady CS application file in Applications/Adobe Photoshop CS and choose Show Package Contents.

5. Open the Contents folder, and then open the Resources folder and the ASN folder in the Resources folder.

6. Locate the PS.SIF file in the ASN folder, and copy it to the Photoshop Package's Contents/Resource folder.

7. Close all open folders, and restart Photoshop. Also restart ImageReady to make sure the PS.SIF file was copied, not moved to the Photoshop Package's Contents/Resource folder.

8. In setup editor, under components, expand the Typelibrary.tlb component. Expand advertising and remove all entries under it. (should be only one.)
Compile and install.

I know its a lot, but Adobe is a complicated program:) Source(s): http://kb.adobe.com

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1 Answer

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need a cleaner toools big time cc cleaner free to use dl online from filehippo.com ok also have the latest adobe and shock wave installed from adobe.com k

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