Question about Brother MFC-5840CN All-In-One InkJet Printer

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It will not clean causing not to print the message say see troubleshooting routine in your user guild

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If there is no jam it is generally a mechanical issue such as...

1. The planetary arm assembly not engaged correctly
2. Ink cartridge/purge switch harness not connected correctly
3. Purge cam switch broken
4. Gear(s) on maintenance unit broken
5. Paper feed motor broken
6. Main PCB defective

I find that if there was a paper jam, and the user pulled the paper out, option 4 is most likely. It is the smallest of cracks but ruins everything!

You will need to take it to your local Brother ASC - find one here.

Thank you for using FixYa! - Don't forget to rate our service.

Posted on Feb 02, 2010

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Posted on Jan 02, 2017

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You have a major error, probally head stuffed error 41, to find out your error press menu starte and up 4 times, this may show error if not then input 82 set, error will display.

Post back if need more info
S.

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