Question about Brother MFC-5840CN All-In-One InkJet Printer
If there is no jam it is generally a mechanical issue such as...
1. The planetary arm assembly not engaged correctly
2. Ink cartridge/purge switch harness not connected correctly
3. Purge cam switch broken
4. Gear(s) on maintenance unit broken
5. Paper feed motor broken
6. Main PCB defective
I find that if there was a paper jam, and the user pulled the paper out, option 4 is most likely. It is the smallest of cracks but ruins everything!
You will need to take it to your local Brother ASC - find one here.
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Posted on Feb 02, 2010
a 6ya expert can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017
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