Question about Microsoft Xbox 360 Console

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Xbox 360 will not read a disk. It says

Xbox 360 will not read a disk. It says "open tray" apparently it is not spinning the disk.

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  • 53 Answers

It's a loose cable. Strip down your xbox 360 until you can see your DVD drive. Then replug all cables. It should work again. Otherwise it may be the lens.

Posted on Feb 01, 2010

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I fixed this for me today. I opened the tray, and took the disk out. Just inside in the middle there is a small disk that rotates. I just rotated it a little with my finger to get it moving. Once it started spinning the disk tray closed on its own. I then put a disk in and it started reading it. I guess the piece that moves the disk got stiff and just needed some assistance. Hope this helps.

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My xbox 360 will not read the disks...


the grip may be worn off the disk "thingy" that makes it spin ha, so you may need to replace that, call it in to xbox as ring of death and they will fix it for free

Apr 24, 2010 | Microsoft Xbox 360 Console

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How do i fix the disk drive on an xbox 360


http://www.pakgamers.com/forums/xbox-hardware-faq-guides/6157-how-fix-open-tray-error-another-solution.html
ezinearticles.com/?How-to-Fix-Xbox-360...Red...Error&id... -

forums.xbox-scene.com/index.php?showtopic=484726&st... -

OK use those links above i am sure you will find help there.

Mar 25, 2010 | Microsoft Xbox 360 Console

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Just keep closing and opening the tray, sooner or later it should read the disk.

Dec 05, 2009 | Microsoft Xbox 360 Console

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If it won't play any games it might be the laser that reads the disk. I would suggest getting it checked out somewhere.

Oct 02, 2009 | Microsoft Xbox 360 Console

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Xbox 360 disk tray wont stay shut


My 360 is/was having a similar problem...my 360 would say "reading disc" then "open tray". Well since my system is only about 8 months old...I opted to send it in for repair. Its under warranty. My system is in route to be fixed as we speak. I would advise you to get yours registered too.

May 28, 2009 | Microsoft Xbox 360 Console

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I turn on my xbox 360 and it says open tray and wont read disc


I have had this happen about 3 times. The first time was when i figured out how to fix it. The 2nd and 3rd were temporary.(Just needed to be turned off for a moment) You need to shut the console off for atleast 15 minutes 10 at the lowest with everthing unplugged. I mean the hard drive, memory unit, and all cables, and adapters. Then after 10-15 minutes plug everything in and DON'T PRESS the BUTTONS ON THE XBOX OR THE CONTROLLERS. Press the button to open the tray and take out the game or dvd and put in a different one. If this doesn't work do it all over again and then put in a different game or dvd not the previous ones and turn on the console the same but then a soon as you get the disc in and closed in shut it off then open the tray and wait till you are at the main menu go into any program so you can't see it is reading and close the tray. If that doesn't work contact the xbox support line. Really hope this works for you.

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1 Answer

Problem reading disk


It needs the laser or the dvd drive replaced. We can do this for you. We are a registered repair service on this site.
www.videogamerepairservice.com

Feb 20, 2009 | Microsoft Xbox 360 Console

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