Question about Polycom SoundPoint IP 501 IP Phone

1 Answer

What could be the problem if my ip phone will not power on

Posted by on

1 Answer

  • Level 1:

    An expert who has achieved level 1.

    Corporal:

    An expert that hasĀ over 10 points.

    Mayor:

    An expert whose answer gotĀ voted for 2 times.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 11 Answers

Are you using an AC adapter? If so, there's only really one of two things, hardware wise, that could be the cause of your problem: The phone is dead, or the AC adapter is dead. The best way to check of course, is another AC adapter with the same voltage output, then you'll know exactly which piece needs to be replaced.

Posted on Feb 26, 2010

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Cisco 7942 factory reset


When performing the factory reset procedure we are about to describe, it is important to keep in mind that the IP phone will lose all configuration files and phone applications. This means that it is necessary to have CallManager or CallManager Express setup so that the IP phone will be able to receive the new information (phone application and configuration) after the reset procedure is complete, otherwise it is most likely that the IP phone will not be usable until this information is loaded on to it.
This preparation also happens to be the procedure for upgrading a Cisco IP phone firmware.



Follow the steps below to successfully factory reset your Cisco 7942, 7962 IP phone:
  1. Unplug the power cable from the phone and then plug it back in. The phone begins its power up cycle.
  2. While the phone is powering up, and before the Speaker button flashes on and off, press and hold #. Continue to hold # until each line button flashes on and off in sequence in amber.
  3. Release # and press 123456789*0#.
You can press a key twice in a row, but if you press the keys out of sequence, the factory reset will not take place.
After you press these keys, the line buttons on the phone flash red and the phone goes through the factory reset process.
Do not power down the phone until it completes the factory reset process and the main screen appears.

Oct 10, 2014 | Cisco 7942G IP Phone

1 Answer

How to open cisco ip phone 7911g to troubleshooting not powering


How are you trying to power the phone? It requires either a 48V Cisco Power Adapter or Power Over Ethernet from your switch in order to power up?

Oct 21, 2012 | Cisco 7911G IP Phone

1 Answer

Display issue with 1603 ip phone


Is you IP phone working ok, check power supply when it connect, and give me some more details for perfect solution.

Mar 02, 2011 | Avaya 1603 IP Phone

1 Answer

My Mitel 5340 ip phone will not turn on. i've changed the cable's and it still won't turn on. what could it be?


Is it plugged into the correct port (not the PC port)? The phone requires Power Over Ethernet - this is either done with a PoE Switch or PoE injector. This should provide power to the phone so it can boot.

Dec 14, 2010 | Mitel 5340 IP Phone

1 Answer

How can I clear / reset a Cisco IP Phone 7910


How to set a Cisco IP phone to factory default Reset configuration of Cisco IP Phone (7910, 1911, 7940, 7941, 7960, 7961)

To set the Cisco IP phone to factory default completes the following steps: should be completed:

For 7940, 7941, 7960, 7961 phones:

1. Power up the phone (unplug power cable and plug in again and hold the # key.
2. Release # when lights start flashing.
3. Press 123456789*0#.
4. Press 1 to keep network configuration or 2 to lose the network configuration.

For 7906G and 7911G phones:
1. Power up the phone (unplug power cable and plug in again and hold the # key.
2. Release # when MWI starts flashing.
3. Press 3491672850*#.

Oct 28, 2010 | Cisco 7910 IP Phone

1 Answer

How do you do a factory reset on the Mitel 5324 IP Phone ?


Unplug the power from the phone. Hold down the Down Arrow key, and power it back on while holding the key. You will get an option to default the phone to factory settings.

Aug 31, 2010 | Mitel 5220 IP Phone

1 Answer

7940 cisco ip phone being powered by a power brick seems to loose power when connected to the ethernet. When ethernet is disconnected, power comes back. Ethernet works fine when phone is not connected. No...


Change out your cable from the wall drop to the phone. A Cisco phone is capable of receiving inline power (Power Over Ethernet) via the blue and brown pairs of the cable. It sounds like you may have a cable with a short in either the brown or blue, or both pairs, shorting out the power when it is connected via ethernet.

If you can, have your IT Tech check the cable, and the line through the wall to the switch.

May 26, 2010 | Cisco 7940 IP Phone

2 Answers

Dead Polycom 501


u have the cable plugged in backwards
check it

Jul 25, 2008 | Polycom SoundPoint IP 501 IP Phone

3 Answers

Inline power problem: cisco ip phone 7941G


You need to ensure that each port that has a phone plugged into it is configured with power over ethernet configured switched on.

Mar 20, 2008 | Cisco 7940 IP Phone

Not finding what you are looking for?
Polycom SoundPoint IP 501 IP Phone Logo

Related Topics:

130 people viewed this question

Ask a Question

Usually answered in minutes!

Top Polycom Computers & Internet Experts

Michael Vincent Cruz

Level 3 Expert

868 Answers

Joe Lane

Level 2 Expert

43 Answers

Tom Chichester

Level 3 Expert

33322 Answers

Are you a Polycom Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...