Question about Maytag Neptune MAH5500B Front Load Washer

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What is the warranty on the drum

My drum is cracked and shorted out my pump. what is the warranty on the drum

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I think it a life time warranty

Posted on Feb 02, 2010

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Posted on Jan 02, 2017

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Washing machine is leaking from underneath, not around the door. I have turned it upside down and all the hoses and rubber seem fine. I have cleaned the filter and the problem still persists. Just out of...


Hi,
Looks like a main rubber seal that leaks.
You have to check and replace the main shaft center rubber seal that holds the main rotor from the motor to the washer tub.
Thats why theres water around the the lower compartment, it only drips a small ammount thats why it doesn't wet your flooring.
Check also some small clothing that might have lodge in the center shaft and broke your seal.

Hope that helps you out!
Thanks for using Fixya!

Dec 13, 2010 | LG WM-2277HW Front Load Washer

1 Answer

How to replace washer drum in a kenmore top load washer


This assumes that you have a basic Kenmore / Whirlpool top load, direct drive, neutral drain (it doesn't spin until the pump removes most of the water) machine.

First, see the Sears parts site for your washer:
http://www.searspartsdirect.com/partsdirect/index.action

Enter your model number (###.######) and you'll see a list of major sub-components with diagrams and parts.

See the following for how to pull the agitator(s)s and drum. You don't have to pull the pump, motor, gearcase and drive tube:

http://www.american-appliance.com/catalog/newsdesk_info.php?newsPath=16&newsdesk_id=137

NOTE":

You don't have to buy a special spanner wrench ($20) to remove the spanner nut. I've used a short 10" pipe wrench (about $9.00 also good for cracking walnuts) hooked over one of the tabs on the spanner nut, tap the handle with a hammer and it should loosen.

Also, don't directly hit the drive block with a hammer. Use a short piece of wood under the drive block and tap up on the wood.


May 11, 2010 | Kenmore 24032\24036 Top Load Washer

2 Answers

I have a Maytag Neptune Gas Dryer Model MDG9700AWW that has a cracked drum and I was told by Maytag that the drum is no longer under warranty. But told by a Home Depot Associate that the drum is typically...


Not sure if this applies to you, but I do remember back in January 2006 was the date that a large amount of the appliance manufacturers reduced the period of time that their appliances were covered by the manufacture, changes affacted nearly all types of major appliances.
Most went to a all inclusive 1 year parts and labor warranty and you the consumer would be responsible for all failures and labor after the 1 year period which started from the date of purchase. You may have made your purchase smack dab in the middle of the transition period and then details would probably be determined by way of manufactured date.
Good luck !

Jan 19, 2010 | Maytag Neptune MDG9700A Gas Dryer

2 Answers

WE HAVE HAD THE LG DLE2532W DRYER JUST OVER THREE YEARS. RECENTLY, WE HAD TO REPLACE THE DRUM BECAUSE IT HAD A CRACK IN IT. NOW THE REPLACEMNT DRUM (FOUR MONTHS OLD) HAS A CRACK IN IT AND THE DRYER IS NOT...


Here's one place you can order a new drum. However, if the drum has cracked twice in four months you need to find out if there's something else with the dryer that's making the drum crack. You also need to think if you're doing something like putting shoes in there or something that's stressful on the dryer.

Nov 01, 2009 | LG DLE2532W Electric Dryer

3 Answers

Same problem


We just discovered the same problem. The drum is cracked at the seam in the very front of the drum. We are going to call tomorrow because I agree, this seems like a manufacturing defect to me. I'll post the outcome after we talk with Maytag.

Aug 31, 2009 | Maytag MDE9700AYW Neptune 174 Electric...

1 Answer

Maytag Neptune gas dryer with cracked drum


Not sure what the cost of a new drum is, but yesterday I fixed one. I took a chance and bought one of these dryers with a crack for $70 on Craig's list. Not an easy job, but if your handy, know what your doing, and have the tools you can get the job done in about 3 hrs. Here's how:

Disconnect the dryer and move it to a space where you have plenty of room to work. Remove the drum belt from the motor, noting how the belt goes through the belt tentioner and motor. The drum comes out the front, once the front is removed. Be gentle and you'll have the drum out in less than 30 minutes. Be very careful with all wiring and connectors. Gently remove the felt edging at least 8 to 12 inches away from the crack. It is glued to the drum. Use some duct tape from the opposite side of the drum to hold it way from the crack. Next position the crack together as closely as you can, and hold it together with a set of vice-grips on the outermost edge. Using an ACETYLENE torch (not normal propane) and brass brazing rod with flux start near the inside/center of the drum and work your way out toward the edge. Take your time, use lots of heat, and make sure the brazing sticks. I rested my drum on a metal trash barrel so it was up in the air and I could braze it comfortably. Next find a piece of stainless steel. I used a hose clamp. Verify it's truly stainless by seeing if it sticks to a magnet. A stainless should just barely attach. Very few hose clams are truly stainless. You can also use a piece of old kitchen sink, or cut a piece off a stainless dog bowl, moulding, etc. I cut off the end on the hose clamp, and positioned the strap of the clamp on the outside of the drum, perpendicular to the crack about 1 inch in from the edge. I used a clamp to hold it in place. I then brazed each end of the hose clamp. Then remove the c-clamp, and do along the hose clamp to add strength to the area so it does not open up again. After your done, brazing, go back and take some time to really clean up the outside of the drum with a grinder. The drum rotates on rubber wheels which run along the outside of the drum. If you did this right the drum wheels will NOT pass over the hose clamp, but only pass over a small amount of brazing over the actual crack. This takes some skill to accomplish, but the brass brazing will never leave rust marks on the clothes. When I ran the dryer empty you could mildly hear a bump as the wheels passed over the brazing. However with a full load you don't even hear it at all. Got home with the dryer at 4:45, and had it done by 7:45. It may break again in 6 months some where else...but for now it works like a charm.

Feb 12, 2009 | Maytag Neptune MDE5500AY Electric Dryer

1 Answer

Loud Thump each time the Drum Rotates


A new drum and rollers should have solved this issue. The rollers were upgraded to have a harder rubber consistency about 1 year ago. Ensure that the technician did not use old stock parts. The new, updated rollers should have a blue dot on them. As for a cracked drum weld, this would be a defective part. Make sure to call LG customer service to have the issue documented so that there will be a history. This way, even when your unit goes out of warranty they will have records of the service and the repairs should still be covered for sometime.

Nov 23, 2008 | LG DLE5977 Electric Dryer

1 Answer

Kenmore washer, elite 70 series is leaking water on floor


the hose from the drum to the pump, and from the pump to the drain, are at the front,
Movement of the drum during wash cycles, wears the short hose between drum and pump and it develops cracks, eventually a wash load of any size will finally cause one of the cracks to penetrate through the rubber, and constant drip occurs.
Its an easy fix, no more than screwdrivers needed.
the local parts guy will have the hose, even if it is labelled ge frididaire whirlpool the same hose is common to many makes and models

  • turn off water unplug washer
  • pop the endcaps off the control panel, and completely remove the phillips head screw under each endcap dec762a.jpg
  • lilft the control panel ~1inch and flip it over the back of the washer,
    (do not dislodge the water level sensing hose or we'll be back to fix it later, hinges are plastic, dont bust em)
  • remove the two brass clips under the control panel
    (note position for reinstall)
  • remove lid switch connector
  • lift entire body up ~1 inch and remove forward
  • motor pump hoses gearbox are now exposed.
examine hose from drum to pump, and from pump to cabinet rear,
replace cracked and crazed hoses.
reassemble in reverse order

Oct 12, 2008 | Kenmore 24032\24036 Top Load Washer

2 Answers

Banging noise


You may have had a foreign object slip under a loose drum baffle. Manually rotate the drum to locate wwhich baffle it is in.

Apr 06, 2008 | Maytag Atlantis MDE7400AY Electric Dryer

2 Answers

Maytag Neptune gas dryer with cracked drum


do you still have it warrenttied

Mar 27, 2008 | Dryers

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