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Wireless mouse and keyborad will not work. replaces batteries and hit reset button on mouse and keyboard. can not get access to computer

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Sounds like your USB circuit may have gotten fried due to a static discharge (assuming your keyboard and mouse are USB). You can purchase an "add-on" USB pci card or a PS2 Mouse and Keyboard.

Posted on Feb 05, 2010

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1 Answer

Keyboard completely quit working, we replaced batteries and pushed reset button with no luck. What next?


Try the keyboard & receiver on some other computer.
If it still does not work, it's time to replace the keyboard.

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Hit the reset button on the keyboard or on the transmitter so you can pair the keyboard with your pc.

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Disconnected my computer for repair and now my mouse and keypad are not working. Suggestions?


Hi,
First of all make sure there are new batteries in the keyboard and mouse.
Connect the receiver to the USB port and press the connect button on the receiver.
Look under the mouse and the keyboard for the small connect buttons and press them.

To activate the mouse right click. To activate the keyboard hit the space bar.


Regards.

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on the back of the keyboard it says the model and has numbers then when you get those go to google and type it in, it should have a website to go to for the drivers

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Is your keyboard also wireless? Check batteries on all wireless devices. If batteries are fine, restart your computer (hold down your power button until your computer shuts down unless you have a reset button) and then try unplugging and plugging back in your wireless receiver, then hit your connect buttons starting with your keyboard followed by your mouse.

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the usb connection and the mouse should have a button both need to be pushed usually the usb connector first then the mouse, or shut down the computer then restart. let me know if this helps.

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Wireless keyborad


Normal 0 Press the Receiver button (and the lights will start flashing.
Then if the Keyboard isn't working, press the small RESET/CONNECT button on the back of the board to connect the keyboard to the receiver.

If the MOUSE isn’t working, push the small RESET/CONNECT button on the back of the mouse to connect to the receiver. Then they should work okay.
Hope this helps. Bud

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Microsoft wireless laser keyboard 6000 v2 - keys suddenly stopped/not working


i had the same problem, i checked the batteries with a DMM and the measured 1.4v i replaced the batteries with new and i still had the same problem. anyway i ended up taking the keyboard apart and found where the antenna is connected to a push on type connector alongside the pcb board inside the keyboard, the connection was slightly corroded. i cleaned it up and it is working fine know, even with the old batteries.

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1 Answer

Logitech wireless mouse & keyboard


if your mouse shows red led light comming from the bottom. then try to hit the reset button. also try to move the base closer or twist its direction a lil bit. hit the connect button. also try unplugging the base unit and plugging it back in. If that fails try it on another computer. if it works on another one, then you have faulty windows drivers.

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