Question about HP Officejet 6500 Wireless All-in-One InkJet Printer
basicsDistinctive Ring service is an
optional service available from many telephone companies. The
Distinctive Ring service permits you to assign more than one telephone
number to the same telephone line. Distinctive Ring allows you to use a
single phone line for both voice and fax calls. You can assign a unique
phone number and ring pattern for incoming fax calls. When a fax comes
in, each telephone number makes a distinctive ringing sound, such as a
single ring, double ring, or triple ring.
NOTE: The Distinctive Ring Service is the name HP and others use to describe this feature. Distinctive Ring is also known as:
NOTE: You cannot send or receive faxes when the phone line is in use. Even if the HP fax product has a separate telephone number, it is still sharing the same phone line. Set the Distinctive Ring Service Using the menus on the product control panel, follow these steps to set a distinctive ring pattern. Step one: Turn on Auto Answer Turn on Auto Answer by pressing the Auto Answer button on the control panel. The button light indicates when Auto Answer is on.If the button light is already on, you do not need to press the button. Step two: Set the distinctive ring patternFollow these steps to change the answer ring pattern.
Posted on Feb 01, 2010
My HP Wireless tries to pickup non fax calls and then leaves the line open so my cordless phone will not allow me to take calls. Very frustrating as it happens often.
Posted on Jul 20, 2011
A 6ya expert can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017
SOURCE: Distinctive Ring Fax Receiving
I have a brother MFC - 425CN fax machine and need to change the distinctive ring to a duet line as I have no provision for this is the manual i got with the machine.
Can you please assist
Posted on Sep 18, 2008
Did you follow the instructions in your HP Photosmart 3110 AIO manual, starting on page 30? I'll assume that you set-up your printer using Case E or Case H, where you share a voice line with your fax service. If so, then you should set the AUTO ANSWER option to OFF per the instructions on page 50.
If you have an answering machine, then you should set up the printer using Case I, whereby you will set the AUTO ANSWER option to ON and then set the the RINGS TO ANSWER to a number greater than the number of rings for your answering machine to pick up.
I hope this helps. If you have another configuration that I haven't answered (i.e. other than Case E, H, or I), please reply back with your exact set-up.
Or if you have lost the manual, you can get it from this website:
If you found this answer useful, I would appreciate you leaving feedback.
Posted on Nov 23, 2008
i fixed the fax set up (from the machine itself) to answer a fax on the triple distinctive ring. we don't have that on our phone service, but this way, i can change it back to a single ring if i'm expecting a fax.
Posted on Feb 19, 2009
Tips for a great answer:
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To set the answer mode to manual or automatic via the control panel
? Press Auto Answer to turn the light on or off, as appropriate for your setup.
When the Auto Answer light is on, the device answers calls automatically. When
the light is off, the it does not answer calls.
To set the answer mode to manual or automatic via the embedded Web server
1. Open the embedded Web server, click the Settings tab, click Fax in the left pane,
and then click the Basic sub-tab.
2. Select On or Off in the Auto Answer drop-down menu in the Other Basic Fax
Set the number of rings before answering
If you turn on the Auto Answer setting, you can specify how many rings occur before
incoming calls are automatically answered.
The Rings to Answer setting is important if you have an answering machine on the
same phone line as the device, because you want the answering machine to answer
the phone before the device does. The number of rings to answer for the device
should be greater than the number of rings to answer for the answering machine.
For example, set your answering machine to a low number of rings and the device to
answer in the maximum number of rings. (The maximum number of rings varies by
country/region.) In this setup, the answering machine answers the call and the device
monitors the line. If the device detects fax tones, it receives the fax. If the call is a
voice call, the answering machine records the incoming message.
To set the number of rings before answering via the control panel
1. Press Setup.
2. Press Basic Fax Setup, and then press Rings to Answer.
3. Enter the appropriate number of rings by using the keypad, or press the left or right
arrow button to change the number of rings.
4. Press OK to accept the setting.
To set the number of rings before answering via the embedded Web server
1. Open the embedded Web server, click the Settings tab, click Fax in the left pane
and then click the Basic sub-tab.
2. Select a number in the Rings-to-answer drop-down menu in the Other Basic Fax
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