Question about Creative Labs ZEN Vision:M Digital Media Player
I purchased an "as is" Creative Zen Vision M 30 gb off of Ebay. The guy said that he got a message saying Hard disk problem. I figured I could just reformat it myself. Well, when I received it, it turned on & went to the menu with no problem. There was no apparent problem with the hard disk. BUT when I'd go to try to connect it with my computer, nothing. I found mycreativefansite.com & did some troubleshooting tips they suggested, but still to no avail. I tried buying a new USB cord. Still no good. I tried connecting it to 3 different computer with 2 different operating systems and again, nothing. I have to believe that the issue is obviously with the vision m. Oh yes, & I do have a Zen V Plus 2 gb that connects with no problem at all. So now, I'm wondering if I could possibly get another "as is" Vision player & swap out parts. The problem would be of course, which part? It the connector a part of the main board & would it be the main board that has the problem or the connector itself? Any help here would be appreciated. Thanks
Yes the connector has been know to break (bad solder)
here's some other things to try:
Make sure you have media player 11
If you can, the best test is to try your player with another PC, to see if you still have the problem. This localises whether the problem is with the PC (most likely the USB) or the player. See the link below (search on "connection problems") for a lot more troubleshooting on this.
Download recovery tool off creative's website.
go to my computer > click on hardware tab >
click on device manager button > in the is next screen on the bottom should have>>universal serial bus controllers
(write these down just in case it cant find them)
right click on them and uninstall
reboot let windows reinstall them
Also told Microsoft hotfix causes this problem try uninstalling the last hotfix
Posted on Feb 19, 2008
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Posted on Jan 02, 2017
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