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I am using my Hoover Steamvac FH5001 for the first time. It worked great until I had to empty the dirty water tank and refill the solution tank. Now it will not spray solution. I have double checked to make sure both tanks are inserted correctly, but to no avail.

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  • irish2535
    irish2535 Feb 01, 2010

    This is the first time I have used this machine. There was only a 5 minute span between the time I took the tanks off and the time I refilled them. This shouldn't have been enough time for the solution to clog the holes, is it?

  • irish2535
    irish2535 Feb 01, 2010

    This is the first time I have used this machine, so there shouldn't be a problem with the line or spray nozzles being clogged. When I emptied the dirty water tank and refilled the solution tank, it was only a 5 minute span.

  • irish2535
    irish2535 Feb 01, 2010

    I am using my Hoover Steamvac FH50010 for the very first time. It worked fine until I had to empty the dirty water tank and refill the solution tank. Now it will not spray solution.

  • irish2535
    irish2535 Feb 02, 2010

    Thanks. I will check them

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Check all o rings to see if they are seated correctl= on the hoses that were disconnected. If not you will not receive suction to spray

Posted on Feb 02, 2010

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Hi, their is a very common problem with every single make and model of this type of cleaner and the cause is always the same problem.

What has happened is after the first time you used it you should have filled the refill solution tank with warm to hot clean water with no solution you then should have pressed the trigger to clear all the solution out and ensure that all that was coming out of the nozzle is just the warm water.
The problem is that it dont tell you to do this in the owners manual and they dont tell you to do this when you buy them but doing this will ensure this problem never happens again so after every use flush warm to hot water through it by filling the solution tank up with just pure water.

Now the problem you are having is that the cleaning solution has turned to a gel and caused a blockage between the solution tank and the nozzle where the solution squirts out of, now hopefully your is just blocked at the nozzle where the solution comes out of if its not blocked their then you need to work back from the nozzles and follow the pipe back to the tank to remove the blockage this will require you taking the case off to get to the clear pipe running from the tank to the nozzle.

Now if you tip the vac on its back on the floor and look at the nozzles where the solution squirts out of their is usually between 4 to 6 little holes that the solution comes out of now what you need to do is get a long sewing needle and poke it into all of these holes to hopefully remove the solution that has turned to gel causing the blockage.
So poke the needled through these holes a couple of times then fill the solution tank with hot but not boiling water then switch it on and hold the trigger down for about a minute or more if it works then just remember to flush the unit out with pure water after every use.

If how ever it still dont work then leave the hot water in and let it stand for 10min to let the hot water work away at the gel blocking it then try it again.
If after doing this its still blocked then re check the holes where the water comes out and poke the needle back through and try again if still no joy then unplug from the mains and turn the vac on its back then look under neath where the nozzles are and you should see some screws you need to undo these to remove the casing this will then give you access to the pipe that will be blocked once you have done this locate the blockage squeeze the pipe where the blockage is to break up the solid gel keep squeezing untill its all flattened out then put it back together and run some hot water back through the solution tank.
You should now find it is working correctly.

Let me know how you get on or if you need further assistance ok

Posted on Feb 01, 2010

  • paul proctor Feb 02, 2010

    hi, if its the first time its been used then you may fund it will take a couple of minutes for the solution to work its way around the piping system so hold the spray button down for a couple of minutes then let me know what happens ok

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http://geeksquad.fixya.com/ThreadView.aspx?prdid=0&thid=639624
Generic problem for all Vacuums
We used our Hoover SteamVac
Posted by medglen on Jun 01, 2008
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Hello,
I would advise you to ALWAYS to FIRST UNPLUG YOUR VACUUM before beginning any service procedure. It sounds to me that you may have a clog or a vacuum leak in the vacuum line. The suction should be able to pickup the water into the holding tank for you. So please feel free to contact your local vacuum dealer or you can use a wire coat hanger to try to unclog the vacuum but if that fails contact the factory or your local vac dealer. . So if you need further assistance, please feel free to contact your local vacuum cleaner dealer in your area or in the yellow pages, or contact the factory phone number or website to further assist you with your questions.

http://www.hoover.com Telephone
Contact our Customer Service Department at 1.330.499.9499
Monday through Friday
8 a.m. - 7 p.m. EST

http://www.a-1vacuum.com/ 1-800-657-1874 Customer Service
Thanks, Don the Vac Man
Go Ahead. Use Us.

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