Question about Vacuums
Check all o rings to see if they are seated correctl= on the hoses that were disconnected. If not you will not receive suction to spray
Posted on Feb 02, 2010
Hi, their is a very common problem with every single make and model of this type of cleaner and the cause is always the same problem.
What has happened is after the first time you used it you should have filled the refill solution tank with warm to hot clean water with no solution you then should have pressed the trigger to clear all the solution out and ensure that all that was coming out of the nozzle is just the warm water.
The problem is that it dont tell you to do this in the owners manual and they dont tell you to do this when you buy them but doing this will ensure this problem never happens again so after every use flush warm to hot water through it by filling the solution tank up with just pure water.
Now the problem you are having is that the cleaning solution has turned to a gel and caused a blockage between the solution tank and the nozzle where the solution squirts out of, now hopefully your is just blocked at the nozzle where the solution comes out of if its not blocked their then you need to work back from the nozzles and follow the pipe back to the tank to remove the blockage this will require you taking the case off to get to the clear pipe running from the tank to the nozzle.
Now if you tip the vac on its back on the floor and look at the nozzles where the solution squirts out of their is usually between 4 to 6 little holes that the solution comes out of now what you need to do is get a long sewing needle and poke it into all of these holes to hopefully remove the solution that has turned to gel causing the blockage.
So poke the needled through these holes a couple of times then fill the solution tank with hot but not boiling water then switch it on and hold the trigger down for about a minute or more if it works then just remember to flush the unit out with pure water after every use.
If how ever it still dont work then leave the hot water in and let it stand for 10min to let the hot water work away at the gel blocking it then try it again.
If after doing this its still blocked then re check the holes where the water comes out and poke the needle back through and try again if still no joy then unplug from the mains and turn the vac on its back then look under neath where the nozzles are and you should see some screws you need to undo these to remove the casing this will then give you access to the pipe that will be blocked once you have done this locate the blockage squeeze the pipe where the blockage is to break up the solid gel keep squeezing untill its all flattened out then put it back together and run some hot water back through the solution tank.
You should now find it is working correctly.
Let me know how you get on or if you need further assistance ok
Posted on Feb 01, 2010
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Posted on Jan 02, 2017
Tips for a great answer:
1. Clean Water Solution Tank
not firmly in place.
1. Make sure tank is securely locked in
2. Clean Water Solution Tank
2. Refill tank according to instructions for
surface being cleaned.
3. Dirty Water Tank lid not on
3. Make sure lid is firmly in place.
4. Pump needs to be "primed"
(when using tool).
4. See "Before Using Tool" section.
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