Question about Kenmore HE2 Plus Front Load Washer
This will happen if the load is uneven and/or overweight. First thing to check is that you are not putting too much stuff in there. Remember, towels and the like are very absorbent, so the wet weight of them can sometimes be too much, they also tend to "clump" in one place, so mixing the textures of your load may help. Presuming that you are not doing anything that you have not done before and the problem has recently developed, another common issue you need to investigate is the load being too wet (and therefore too heavy) because its not getting drained properly in the drain cycle. The root of this can often be a simple blocked filter. Check and clean your filter, the problem may well go away.
Posted on Feb 02, 2010
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Posted on Jan 02, 2017
This machine uses an auto-adjust for the back portion and they tend to get stuck. Since it sits on a common chassis, insert two standard legs in the back. There are threaded holes that the legs go in. Rebalance the machine. Your problem should stop.
Posted on Jan 15, 2008
We have no complaints about the maytag neptune, except that it walks across the floor. My wife just called Maytag at 866-616-2601 , and was treated great, they are sending some parts to fix the problem, free of charge, and we are to get them installed free of charge when parts arrive. When you call that number, ask for someone who specializes in the vibration problems. Our maytag neptune is model # mah8700aww.
Posted on Feb 27, 2008
A washing machine may wiggle, rattle or move across the floor. It is often accompanied by excessive, or loud noise. There can be several causes and the problem is worse with some units more than others.The most common cause is an unbalanced wash load. Open the lid/door, and attempt to redistribute the clothing to balance the weight. Heavy loads, especially things like comforters, are more likely to become unbalanced than small loads. If you do a lot of heavy loads, you should consider a heavy duty/large capacity washer when it comes time to replace your current unit. A washer must be level both from side to side as well as from front to back. Washing machines have adjustable feet to enable you to level them. See your manual on how to level your washing machine.The outer tub/basket, is supported by springs, pistons or counterweights to keep it balanced. The weight of all that water in a wash load requires a powerful balancing mechanism. If the balancing system becomes detached from one or more points, it will not be able to balance the load properly. Furthermore, even if everything appears to be in place, as the appliance ages, the springs or pistons/shock absorbers, may begin to wear out and not support as much weigh as needed.
Unplug the washer and open the cabinet. Because of the variety of balancing mechanisms, you will have to inspect your machine to determine how it is balanced. Once you discover the mechanism, then inspect it for integrity. In the case of old parts that appear to be in working order, you may not be able to tell if they need to be replaced. They may be weak but appear to be in good condition. If no other solution resolves the problem, then replacing the balancing springs or other moving support parts may be the best action.Another common cause for excessive movement, or clunking, is the floor on which the washer rests. The washer is heavy and even more so when filled with water. Any floor, other than a concrete slab, will tend to pick up and amplify the vibrations from the machine.There are a couple things you can try. If you have access to the joists under the floor, you may be able to beef up the support. Another thing to try is placing a large sheet of plywood under the washer. It should be 3/4" or even 1" thick and as large as possible to distribute the weight. Use a sheet big enough for both the washer and dryer to sit on. If possible fasten the plywood to the existing floor.
NOTE_ Verify That the shipping system including shipping bolts, spacers and cables are removed. This is a common issue when a new washer is istalled.
Posted on Jan 01, 2010
Check the Vibration damper rods to be sure that...
1. They are there and mount is solid.
2. If they are broken in 1/2.
3. The plastic knuckle mounts are not missing/broken.
4. There is oil in the shock absorber/spring section of the rods.
Also - there are suspension springs on the bottom of the tub that could be broken and/or missing.
Replace/repair as necessary.
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Posted on Sep 12, 2010
Possible that the drum is out of alignment, You will need to check the motor mountings, check to see if the suspension of the drum is good. if not remove and reset, check the counter weights and the shock absorbers.
Also check the drive shaft and the agitator assembly. finally the footings to be firm, use a water level to set.
Posted on May 16, 2011
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