Question about SanDisk Sansa c250 (2 GB) MP3 Player (SDMX7-2048)

1 Answer

It freezes every time I disconnect!

When I disconnect my player from the USB cable, it still says "connected" on the player screen and it won't go off until I take the battery out and put it back in. I don't understand what can be going wrong. I'm not taking it out while there is a data transfer in progress. I tried "safely remove hardware". Nothing seems to stop it from freezing.

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  • Anonymous Feb 20, 2008

    my sandisk mp3 only shows the blue backlight and it will not play.

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  • 8,596 Answers

Download the Sansa Connect Recovery Tool from:
http://www.sandisk.com/Retail/Default.aspx?CatID=1532

then do a firmware upgrade

Posted on Feb 19, 2008

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1 Answer

My sansa clip is frozen on the blue flower


One issue that people experience with the Sansa Fuze player is that the screen turns white when they are trying to use it. If you experience this common Sansa Fuze MP3 player repair issue, you need to reset your player. Hold down the "Play" and "Power" buttons for about 20 seconds. The player should automatically reset.
MP3 Player Freezes

Another issue is that the player freezes. You may see lights on the player, but it won't do anything. Follow the below steps to correct this issue:

1. Use the above steps to perform a hard reset.

2. Turn the player back on, and slide the "Power" button upward.

3. Use the USB cord that came with your player, and connect it to your computer. Only connect your player directly to the computer. Don't connect it to a USB hub.

4. See if your computer recognizes that a device was connected to it. Or, look in "Devices and Printers" folder, and see if the device shows up in it.

If your device doesn't reset, and the computer doesn't recognize it, contact SanDisk for additional assistance. Or, you can attempt to repair the device yourself.
Repairing Internal Components

If your Sansa Fuze player is out of warranty, you can attempt to repair internal components. This is an "enter at your own risk" solution, but you may be able to fix the issue. If it doesn't work, or if you damage another component, you will most likely need to get a new player.

1. Shut off the device.

2. If you don't have one, purchase a case opener tool. This is a tool with an extremely small head that is used specifically for opening up small devices.

3. Place the head of the tool in the seam of the device, and rise up the faceplate. Do not do this forcibly, or you'll break the ribbon cable connected to it.

4. Remove the ribbon cable from the faceplate.

5. Examine the battery cable. If this connection is loose, your Fuze player won't turn on. Plug the connection firmly into the port.

6. Check the LCD screen connection. A loose connection here means that you can't see anything on your screen. Disconnect the cable from the port, and reconnect it.

7. Reattach the cable to the faceplate, and reattach the faceplate. Turn the device back on.

These Sansa Fuze MP3 player repair suggestions may not fix all issues. If your player is still not working properly, either take it back to the place where you bought it, or contact SanDisk for additional help.

References

Fixya.com, http://www.fixya.com/support/t4267400-sandisk_fuze_4gb_locked_lights_will_not

SanDisk, http://www.sandisk.com/products/sansa-music-and-video-players/sandisk-sansa-fuze

Jul 18, 2011 | SanDisk Sansa Clip MP3 Player

1 Answer

My sony nwz-s638f is not charging if i put it in the plug how can i make it work?


Hi,

Please make sure that the Computer is recognizing the Walkman when connected to the USB port.

Make sure that you're using the supplied USB cable for connecting to the Computer.

If you use the portable player for the first time, if you have not used it for a long time, or the battery is depleted, it may take up to 5 minutes for it to be recognized or start charging. On models with a display, the display will remain blank. If it the portable player is not recognized or does not begin to charge after waiting 5 minutes, reset the player by pressing the reset button.

Disconnect the USB cable from the portable player and then reconnect.

Check the connection status again.

Disconnect the USB cable from the computer and then reconnect.

Check the connection status again.

Check for available space on the player using Windows Media Player or My Computer.

Restart the computer.

Check the connection status again.

Check that the USB cable is firmly connected to both the computer and the player.

Check the connection status again.

If the player is connected to a USB hub, disconnect it and connect it directly to the computer with a dedicated USB cable.

Check the connection status again.

If the player is still not recognized by the computer, disconnect all devices connected to the computer with a USB connection and restart the computer.

After the computer restarts, connect only the Walkman player and test the connection again.

If the player is still not charged by the computer, try a different USB port.

Thanks for using FixYa.

May 05, 2011 | Sony NWZS638F Digital Media Player

1 Answer

Is there a way to manually make your mp3 player to charge? I know that having your mp3 player plugged into a USB is suppose to do it but all I'm getting is USB Connected on my screen.


Hello,

When the player is empty, it will need to charge for 8 hours to become completely full. Using a laptop see to it that the computer is not switching to sleep or hibernating mode, else the power on the USB ports will be switched off.

Since the player shows being connected, the device can be linked
with the cable in 2 ways. The mode can be set in the menu. When MTP mode is not available the player will connect in MSC mode:
  1. MSC mode: the computer sees the player as a removable disk, the player can be seen using the Windows Explorer:Before disconnecting in MSC mode always go through safely remove hardware.Resetting the player may be required when the player freezes: disconnect the player and gently reset the player on the back side with a narrow pointed object, e.g. paperclip.
  2. MTP mode: there's software installed on the computer like Coby Media Manager or Windows Media Player 10 or higher. The software can be used for making transfers between computer and player.
When needing more help, just add a comment in this thread.

Jan 21, 2010 | Coby MP815 Digital Media Player

1 Answer

I have a samsung yp-z5f but i can't get in menu and it keeps freezeing.i reseted it but sill nothing.can you help?


A firmware upgrade may solve the issue. To upgrade firmware follow these steps:

  1. Download the firmware file from the Samsung Download Center by clicking here.
  2. Remember to save the file to your desktop or documents.
  3. Uncompress the downloaded file in a folder (use winrar or winzip). DATA file will be displayed.
  4. Connect the player to your PC with the USB cable.
  5. Right click on the Start button, and then left click Explore to open Windows Explorer on your PC. [Samsung YP-Z5] is displayed in Windows Explorer.
  6. Select the uncompressed files and drag-and-drop it into the Samsung YP-Z5 Data folder.
  7. Disconnect the YP-Z5 from your PC. After disconnecting the USB Cable, the upgrade screen appears.
  8. Select [Upgrade] to upgrade firmware.
Try it and see.



Nov 29, 2009 | Samsung YPZ5FZB 1 GB, BLACK, MP3 Player,...

1 Answer

Ipodnano8GB connection


you have to restart your iPod. press the middle/center button and the menu button for a few minutes

Jan 01, 2009 | Apple iPod nano

1 Answer

Cant connect to pc


  1. Connect the USB cable to your computer.
  2. Press and hold the menu[0].jpg button while plugging the other end of the USB cable into the YP-Z5.
  3. When the display shows USB Connected, release the menu[0].jpg button.
  4. The device is now in USB mode.
  5. When through, you must safely remove the USB device. Note: To safely remove the USB device, right click the USB icon ( usb_icon.jpg ) in the bottom right of your screen, and then click Safely Remove Hardware.
  1. Upon disconnecting the device, it will return to MTP Mode.

Dec 07, 2008 | Samsung YP-U3 MP3 Player

1 Answer

Sansa e270 freezes when USB cable disconnected


Reformat the whole thing with Rockbox. That's the whole point with buying the Sansa, as far as I understand.


Jul 12, 2008 | SanDisk Sansa e270 MP3 Player

2 Answers

Iriver Clix USB freeze


My screen also froze in the music menu, but when I connected to the PC, it was recognised and I could get into the files. Try resetting it by sticking a paper clip in the reset hole if you've not done it already. Mine's working fine so far....

Feb 17, 2008 | iRiver Clix Digital Media Player

2 Answers

Hey


It is easier to reformat the mp3 player. When the mp3 is plugged in to the PC, go to my computer, the double click the mp3 player there. You will see internal storage, right click that and click format. You will lose all the stuff on the mp3 player.

Oct 26, 2007 | RCA Lyra RD2765 MP3 Player

1 Answer

My mp3 does not connect to my computer


Try this link - they have udated drivers for your player, which hopefully will solve the problem; http://www.rcaaudiovideo.com/en-US/Downloads.html?ProductID=RD1070 Try a different cable also, and check by plugging it into a usb port on another computer that the problem is not with your usb ports. Hope this helps :)

Mar 22, 2007 | RCA Lyra RD1072 MP3 Player

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