Question about Tomtom ONE GPS Receiver

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Failure to obtain satalites on unit, tomtomone

Have not been able to obtain a connection with the satalites. Unit will not work out of the box.

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  • flowerpet Feb 22, 2008

    Went to tomtom.com and downloaded information needed. Unit now works. Thanks for your interest.

  • Kevin Miller May 11, 2010

    What happens when you turn the unit on?

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  • 504 Answers

No problem. Anything I can do in the future, let me know.

Posted on Feb 23, 2008

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1 Answer

I have a Garmin 3600. When I want to use the GPS feature, and I open the antenna, all I get is Acquiring Satellites, but nothing happens (the little indicatior on the bottom shows activity). I thinkthere...


If you can obtain an external antenna from another IQ3600 user it
will plug into the connecter on the top of the unit and bypass the fold out antenna. I had to buy one because the windshield in my Pont Montanna would block the satalite signals. When I plug in the external antenna I do not have to fold out the antenna on the unit.
That will check to see if the unit is recieving and /or if the fold out
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Your TomTom home software is corrupted:

1) Try a 'hard reset': while the power is on, stick a small (tooth/match) stick through the hole under your unit base and opposite to were the USB connector go, for a few seconds, remove the pressure on the stick will cause a complete system reboot if possible.

2) Check the health of your Tomtom One flash drive: connect to the computer, use Windows Explorer -> Properties -> Tools > Error-checking to scan and repair any problem.

3) Restore software: using TomTom Home, restore from a previous backup followed by a device update while connected online.

Hope it helps: let me know how you go and good luck!

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1 Answer

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theres a little niddle size hole on the back ,press it and let go its the reset button for the unit,and the whole unit will restart to factory options and the the satil part should work fine.if my info was of help to you please leave a comment,vote,note.thankyou

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1 Answer

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hi,

just click on this site and you will be directly connected to the guiders manual of your unit.

http://www.scribd.com/doc/249380/TomTomONE-Manual

thanks,

please don't forget to rate our answers properly.

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2 Answers

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hi,

thank you for using Fixya.com

click on this site you be directly connected to the manual including to solved your problem how to reset your unit geneal..

http://www.scribd.com/doc/249380/TomTomONE-Manual

hint go to page 39 of the page GENERAL Reset guide.

please don't forget to rate our answers.

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If you have a loose RS12 try moving it around the deck and see if it make a diffrence.There might be something knocking it out.
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Also set the time up on the A65 to what you are at ,IE, universal time minus 5 if you are on the east coast of the US.Time set up is under the units menu. Hope this helps

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1 Answer

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If you fed the unit with a charger with much to high voltage, you might have "fried" it. If so, not much to do than repair/throw in the bin...

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1 Answer

Satalite Signal?


Have you tried resetting the unit? Have you done a master reset? If not, try these. Just be aware, a Master Reset will ERASE ALL YOUR FAVORITES.

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