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No audio from ilive it188b; used to work great, but now no audio output.

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  • Steve Toth Feb 02, 2010

    Thank you for responding.



    I should have been more specific.



    When I connect my ipod touch to the docking station and the function is to ipod mode, I do not get any audio. I checked the volume setting on my ipod and on the unit. All volume controls where set to the highest amount. I then played with the mute function to see if it was on. Last I changrd the fuction mode to AM and then to FM radio (no antenna attached) just to see if I would heaf any static. In all the instances mentioned I did not hear any sound.



    My ipod touch was automatically updated with the software and I was thinking that could be a problem but I shold hear static when in a radio mode.



    It is acting as if a mute switch is turned on somewhere, the speaker connection within the unit is broke or disconnected somehow.



    I just do not know so I went on-line to see if there any troubleshooting information, and I ended up here on fixya.com.



    I would appreciate any suggestions.



    Thank you for your help,

    ST



  • Steve Toth Feb 09, 2010

    Thank you for your response.



    I used compressed air to clean out all connectors. The ipod is working fine. I opened up the case and could not find any loose wires, I thought it may be the transformer but the unit LCD display is working and the remote works with any changes being displayed on the LCD display. It may be a circuit board or something I did not considered.



    It is to bad it is not something simple because the unit suits a good purpose, It appears I may just have to pitch it. What a waste unless you have a ggod suggestion.



    I did not rate your service yet because I choose to respond back and did not know if I would be able to respond back if I gave a rating.



    Thanks.

    st

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There could be several reasons why there's no sound. Try to isolate the problem.

1. Make sure that the player (iPod or any compatible MP3 player) is properly seated to the speaker dock.

2. Try to use a known working iPod to your iLive IT188B. If same problem occur, then it could be the connection between the player and your dock or it could be the speakers itself. Possible loose wire connection as well.

After trying the first two steps, you may need to contact the manufacturer or any local repair shop to check the speakers or to repair it.

Good luck and have a great day!

Posted on Feb 10, 2010

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Check your RCA connectors, could be faulty.
Regards

Posted on Feb 03, 2010

  • Muzahura Frank Feb 03, 2010

    the point is now on either side. Is your iPod the one not producing sound or your docking unit? to confirm, try to use other speakers on your iPod first, you could use headphones for example and if audio is there, then iPod is OK. now check the IT188B, you could switch to AM/FM radio and see if there is audio out. Since it has worked before like you said, also check the docking bracket, maybe dust is blocking something there.


    If the IT188B did not produce any sounds when the ipod is not connected, then the problem is inside there. something must have gone loose(disconnected) though its rear, you should then do some servicing on unit and that would involve opening it.


    Kind regards

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Make all connections with the cord are firmly pressed in and try to plugg and unplugg it. if all thats good then u will need to replace the audio cord.

Posted on Feb 01, 2010

  • jwtbagger Feb 09, 2010

    ive come acrossed alot of those with bad audio cords/ headphones.

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You just want to jump in start soldering without knowing what the cause is???

Do you even KNOW the speaker is the reason? Sources and cables can be the reason.

As always, you should refer to the manual FIRST before coming here.That is where WE will usually start.

For example, there is no troubleshooting section but there is a website mentioned on the last page: www.ilive.net

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