Question about Dell 3100cn Laser Printer
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Posted on Jan 02, 2017
Ok, I got mine working again. Turns out there was about 2 cups of that crappy 3rd party toner all gummed up inside the mixing chamber just behind the metal roller. It was so jammed full of bad toner that the new dell toner couldn't even make it through to the roller. If you are feeling ambitious (and your printer is broken anyway) here is how I got mine working.
Final step is to install a new Dell toner cartage and allow the printer to calibrate. With any luck your will be fully functioning again.
Posted on Apr 25, 2008
I had to actually change the settings in Microsoft Word to resolve this problem.
If you go to page setup > paper source > there should be lists for "first page" and "other pages".
You can set this to "as per printer settings" and hopefully it should work.
Posted on Jul 11, 2008
SOURCE: Dell 1815dn paper jam.
you should be able to gain access to where the paper is jammed if you remove the paper tray, then remove the duplex assembly. However, if the jam is further inside the unit, you will need to remove the highvoltage power supply to gain access to that area. I have provided the instructions for both.
To remove the duplex assembly, orient the printer so you are looking at the back of the unit,
Grasp the duplex unit handle and pull it toward you.
Next...Orient the printer with the front cover face down on the surface and the bottom of the chassis facing you as shown below.
If you still can not get the paper out, then you will need to further disassemble the unit by removing the high voltage power supply. This will expose the rollers located underneath. See below...
Remove the HVPS securing screws.
Rotate the HVPS down until the cables can be accessed.
Disconnect the HVPS cables.
Remove the HVPS from the chassis.
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Posted on Oct 12, 2008
First open the top door, pulling out the drum. Leave the door open.Then open the front door.
Then close it slowly. While doing this, move the carousel. The carrousel is free while the
door closed and locked while it open.
Posted on Mar 25, 2009
It sounds like you've got contamination on the drum cartridge or on one of the toner cartridges.
I'm actually going to be installing black toner in my 3100cn in about 8 hours, so I'll inspect and clean each of the carts, and write up the process for you tonight.
Posted on Jan 27, 2010
Testimonial: "Thanks! I have gone through all the instructions on Tech support for the printer. All cartridges have been cleaned and drum has been cleaned. Guess "
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