Question about Dyson DC11 All Floors Bagless Canister Cyclonic Vacuum
Hi its Darran at Dyson.
The Turbine head on the DC11 range is not powered by a motor, it is air driven. If the performance of this tool has reduced, this is most likely caused by a dirty filter or a blockage in the head or the machine.
To clear, please visit our support section online at www.dyson.com.
If you have a different product that does have a motorised head, you will also be able to locate information on how to reolve this via the online support section.
I hope that this information is useful to you.
Dyson Customer Service
Posted on Apr 20, 2010
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Posted on Jan 02, 2017
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