Question about Brother HL-5240 Laser Printer

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I can't print from my computer or network printers. Status says "ready", but as soon as I click "Print" I get a pop-up balloon saying "Document failed to print." Help!

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Can you print a test page from the printer properties

Posted on Feb 01, 2010

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Samsung SCX-4500W restore wireless printing on cryptic error


For those having trouble wirelessly printing to their Samsung SCX-4500W printer from a Windows computer, I have this "easy" 13-step process that usually fixes my most common printing problem:

The symptom:
You haven't used your printer in a couple of days and have just hit the print button in an application you wish to print a document from. Instead of your printed document gracefully emerging from your printer, a Samsung status window appears on your computer above the task tray, cryptically announcing "The current printer port is not supported for the current printer status". You scratch your head in complete confusion.

The solution:
  1. Go into the room where your printer is. Observe that it has dropped its wifi connection and not reconnected automatically - the blue light indicating wifi is no longer illuminated.
  2. Turn off the printer, wait a few seconds, and turn it back on.
  3. Rebooting always causes a blank page to be ejected - how annoying! Open up the tray and reinsert the blank sheet.
  4. Wait for the blue wifi light to come on.
  5. Return to your computer and open the printer job queue window. Locate your document in this window with "Error" status next to it: right-click on it and select restart so its status changes to "Printing".
  6. After a while, notice the status has changed to "Error - Printing" or "Error - Sent to printer". Since restarting the job was not successful, right-click and select cancel. Press the OK button in the confirmation dialog. You may have to do this a second time before the job clears.
  7. Return to the application you printed from and re-print the document.
  8. Double-click on the blue Samsung "S" icon in the task tray. A window titled Samsung SX-4500W Series will appear in the lower right. Observe the status first says "Please wait..." then show the same cryptic message "The current printer port is not supported for the printer status". Grrrr.
  9. Check if your computer really can access the printer by opening web browser and typing its ip address. For me, it is 192.168.1.70. Alternatively, click the "Printer Setting" button in the window of step 8. Observe that the printer reports it is alive and ready for action. This is good.
  10. Check if any other Samsung software is able to use the printer: Open SmarThru 4 software, select "Scan To", "Folder", then hit "Scan" button. Observe that scanning from the printer works absolutely fine. Close SmarThru. So the problem is just the crappy printer driver.
  11. Close any Samsung windows you have open. Navigate the start menu to Samsung SCX-4500W Series->Maintenance. The installer will run in maintenance mode and find your printer on the network (and show its ip address), as well as an option to use it on "Local Port". Select the printer on network and click Next. Select "Samsung SCX-4500W Series printer driver" to repair and hit Next. The driver will re-install. Click Finish when done.
  12. Return to your application you wish to print from and activate the printing of the document again.
  13. The Samsung status window will once again appear in the lower right proclaiming "The current printer port is not supported for the printer status". Ignore this stupid message and close the window. Go to the room with your printer and with any luck, you will find your printed document waiting for you!

Once you are well practiced at this, and can fully appreciate how useless Samsung's software developers are, you can just do steps 1,2,3,4, 5, 6,11,12, and 13.

on Mar 09, 2011 | Samsung SCX-4500W WiFi Multifunctional +...

1 Answer

Myy Brother MFC5460 will not print at all. Printer status says it is ready, but the printer never receives the print material. The information remains in the print queue. Work Offline is not checked, so I...


How is it connected?
If its connected via usb cable just follow the steps below:
1. Make sure that Mfc5460cn lcd shows date & time. 2. Disconnect the usb cable from the computer and printer. 3. Turn off the printer and unplug it from the power outlet. 4. On the computer, cancel the document on queu. Go to printers folder and right click on the Mfc5460cn icon and left click on cancel all documents. 5. Reconnect the usb cable from the printer then to your computer. Make sure that it is connected securely. 6. Plugged the printer back to the power outlet and then wait for the lcd to show date & time. 7. Open the printers folder again. Make sure that the status is ready document 0 8. Right click on MFC5460cn then left click on properties. ON the lower left side of the window click on print test page.
The printer should print a test page. And it should work,
Hope this helps. Rate if it works. Thanks

Apr 09, 2011 | Brother MFC-5460CN InkJet Printer

2 Answers

My printer will not print anything. It doesn't say any errors. I use windows vista.


You likely need to download an updated driver for Vista from the printer mfg internet connection. Delete and reinstall the printer in the computer as if the printer was new. When it looks for the driver, point to where you have the new driver stored. Hope this helps.

Dec 03, 2009 | Cars & Trucks

2 Answers

Printer status in idle


printer status idle - how do i get the printer status to read ready?

Apr 05, 2009 | HP TFT7600 ITL R/MOUNT K/B MONITOR...

3 Answers

Status on print job says offline dell m5200


a few questions:

-Do you know this printer IP?
-Can you ping this printer?
-How many printers do you have on your network?
-Did all the printers on your network offline or just this printer?
-Did you check the network cable that connected to your printer?

solution:
-you might try to restart printer spooling service on your print server
or
-If your server is still functional, you might try to reinstall/set up this printer on network

Mar 24, 2009 | Dell M5200n Laser Printer

1 Answer

Photosmart 2575 printer is offline - won't print


In Vista make sure you are logged in as a administrator whenever you make any changes.

And if not to bring the printer online you will have to right click on the printer icon and right click on Run as administrator> and then try bringing the printer online and checdk if it works.

And you can delete the Microsoft XPS Document writer it is a default printer icon installed if in case you did not have a printer installed you can store them to print later.
Now that you already have a printer you can delete the Microsoft XPS Document writer.

Good Luck

Oct 02, 2008 | HP Photosmart C7180 All-In-One InkJet...

1 Answer

Printer paused


Hi

Go to control panel on your computer, then go to printers and other hardware or printers and faxes, right click on epson icon and left click on resume printing, or you can cancel the document then when it says 0 and ready as status, try printing again.

Hope this helps

Aug 25, 2008 | Epson Stylus CX6600 All-In-One InkJet...

1 Answer

Bought it a month ago printer status says ready but jump to file willnot print


You need to ensure your document isn't set to print to a windows document printer. Change it to your defaut printer and it'll work.

rstrg2

Aug 23, 2008 | Dell Photo 964 All-In-One InkJet Printer

4 Answers

Cannot print with wirelessly networked printer


hi,

if printing from 2 other computer works fine, will i think its not an issue of IP address which changes somehow. but anyways, try to check if you still have other printer drivers under "PRINTERS" (see control panel). it should say HP Photosmart c6100 series. If you also have there a printer icon that says HP Photosmart c6100 series Copy1, try using it (right click on that icon and choose Set as Default Printer). If you only have HP Photosmart c6100 series under PRINTERS, try to right click, then choose properties. When Properties box is open, click on PORTS tab. then click on configure ports below. Try to type in the IP address of the printer under "Printer Name or Host name or IP address". make sure that you already printed network configuration page to get the exact ip address of the printer, Dont know how to print? do this.

PRINTING NETWORK CONFIGURATION PAGE
1. press setup, then scroll down and look for Network.
2. press okay on network, it will give you the first option "VIew network settings".
3. press okay on it, and it will give you the first option "Print network configuration page."
4. choose that and press okay. it will print the network config page. from this document, you will be able to see the IP address of the printer.

Please let me know if the issue is still not resolve so that i can go ahead and give you another possible solution.

Thank you so much.

adonscott

Aug 08, 2007 | HP Photosmart C6180 All-In-One InkJet...

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