Question about Samsung WF337AAL Front Load Washer

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Water is streaming out of soap & softner compartment during rinse cycle did a diagnostic code check and i have no stored codes samsung wf337aal/xaa purchased 9/07 made 2/07

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  • igotone2 Feb 01, 2010

    Water streaming from soap tray. Seems the rinse cycle is the trouble area,right rear of soap compartment, noticed the softner and bleach cups are full of water when the wash is done not to mention the puddle of water on the floor. No obstructions, used seperate water sorce with full pressure and no tray ,drained into tub fine. I throughly cleaned the tray inside and out. Also did a diagnostic code check had little d-- c/w&c/c all it showed was d and 2 horizontal lines -- can i do something to confirm its the water inlet valve. also i just got everything perfect with the dryer(rigid alum vent, gas line, electric its on top of the washer in a corner extremely tight) dumb question do i have to undo everything and remove the dryer to access valve or is there a front access my phone#(815)762-2976

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The first thing that I would check is the top of the dispenser assy. Remove the drawer and look at the top. If it has a bunch of small holes this is where the water enters the dispenser, often times these holes will get plugged up with fabric softener (because it has a wax base) and when the water is coming in to mix with the bleach or fabric softener it will spray out in different directions.

You can take a putty knife and scrape off most of the softener, then take something small like a piece of wire and clear each individual hole out that looks to be gunked up. On most occasions this will correct the problem.

Let me know if this helps. _MJ_

Posted on Feb 01, 2010

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Hi,
Check for blockage into tub from inside at inlet and underneath drawer if you use powder detergent old detergent may clump and block line into tub.

The fabric softener dispenser works by time and water flow from the cold water inlet valve . Check the screen on your cold water inlet. If clean, the water inlet valve may need to be replaced. Take a look at the cold water inlet valve that has the rubber tubing running to the "bleach" dispenser nipple. It will have a water flow restrictor in it at the inlet valve. Something may partially clog the flow restrictor. Carefully drilled the valve out enough to remove the clogging object. Now both the bleach dispenser and fabric softener dispenser work properly and at the correct times during the wash.

Thanks for contacting fixya.com

Posted on Feb 01, 2010

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