Ok. My volume doesn't work. This tv is less than a year old. I can't do anything with the remote, yes the batteries are fresh, and if I try to turn the volume up on the tv, it goes to the menu...
Hi I have seen this intermittent problem before in Philips sets, and what's happened is that the Button interface to the microprocessor, or indeed the microprocessor has failed, often it is the timing crystal, or ceramic resonator that controls all the timing etc, and/or dry joints in that section, it usually costs around $150.00 to fix, however without actually examining the unit, it's impossible to actually tell. So, you need to take it in to an authorised service center and ask first and only for a "Quote" and go from there once appraised of the prospective costings.It has nothing to do with the remote at all, as related it is an internal failure. Contact a Philips head or local office and ask for a referral to an authorised service center.
Oct 03, 2011 |
Philips Flat Panel Televisions