Question about Dell 3110cn Laser Printer

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Why would a dell 3110 say replace toner after its been replaced

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If the replacement cartridge has NOT had the chip replaced (so is carrying the pagecount/level of an empty cartridge), that would cause this.

Posted on Feb 03, 2010

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Hi
After replacing the toner some times the printer goto be reset so it can see it nes some printer have to go to the menu some where and reset the toner count
All The Best: Pineworks

Posted on Feb 01, 2010

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We have an error message CRUM 009-367 and we are unable to figure out what is wrong with it on our Dell 3110cn. Thanks


009-367:The Yellow (Y) Toner Cartridge CRUM Data error is detected.

  1. Cycle power on the Printer.
    1. Turn the printer off.
    2. Wait 10 seconds.
    3. Turn the printer on.
    4. Determine if the issue still occurs.

  2. Verify that the toner installed is Dell toner

  1. Cycle power on the printer again.

  2. If the error persists, replace the desired toner cartridge.
    • If the desired toner cartridge has already been replaced, replace the Toner Dispenser CRUM.
    • If the Toner Dispenser CRUM has already been replaced, replace the Printer.

Mar 07, 2011 | Dell 3110cn Laser Printer

1 Answer

Dell 3110 cn has full paper tray but keeps giving the following error code " Load Tray 1 0240965- A4" . I have taken the paper out twice and reloaded it. I also tried turning the printer off for...


The paper may not be 'lifting' as you push the paper tray in.


Open the front 'door' of the printer, remove the toners, so that you get a clear view of the paper tray. Is the paper in contact with the pickup rollers ?

The paper tray lift mechanism can wear and there is a small plastic component that can break. Replacing the paper tray will probably do the trick and fixe this.

Jan 28, 2011 | Dell 3110cn Laser Printer

1 Answer

Dell 3110 making clicking noise while it prints and is now printing light on the right side?


You don't say if this is just 1 of the cartridges or all of them, but it's probably just 1, and it is probably a fault inside a cartridge you have replaced recently.

The Dell 3110 cartridge is more complex than many others, and has a Developer Powder (which is magnetic) and the Toner (which is not magnetic). There are paddles and augers inside the catridge that mix the toner and developer, and then move it along the section of the cartridge which feeds the mgnetic roller (which in turn makes the toner available to the drum. If one of these augers becomes dislodged from either it's drive gear, or the locating bush at the opposite end to the gear, the auger either does not turn at all, or moves eccentrically. This results in the mixed developer and toner not beng cycled properly, and wil result in toner 'starvation' or alternately developer/toner overload. Both of these will start at one end of the cartridge and 'progress' along it.

Developer/Toner starvation results in light print.

Overload creates very dense print, and eventually the developer/toner is spewed out of the cartridge, as it just can't cope with the volume that isn't being moved around properly.

Bit of a long winded explanation, but basically its a faulty cartridge, replace it and all should be well.

Aug 24, 2010 | Dell 3110cn Laser Printer

2 Answers

Dell 3110 service manual


Go to Dell website & chec your model in , usually they do have a download version to go!

Jun 29, 2010 | Dell Office Equipment & Supplies

1 Answer

Wrong cartridge 093-982 cyan toner unsupported


are you using a dell-branded toner cartridge? if yes, then you should replace the toner cartridge sensor and machine control unit (MCU). if no, you can enable the non-dell toner mode on your printer's operator panel. how? press menu, down until "configure" & press select; down until "maintenance" & press select; down until "non-dell toner" & press select; down until "on" & press select.

Aug 12, 2009 | Dell 3000cn Laser Printer

1 Answer

Check k cartridge 093-922


Could be

Bad chip on the cartridge

Some toner on chip contacts

Chip NOT been replaced (if its an remanufactured cartridge)

Jun 08, 2009 | Dell 3110cn Laser Printer

2 Answers

Recently changed the black toner cartridge in the Dell 3110cn printer. This past week when I print the entire page is being printed with a shade of gray. I think the toner cartridge has leaked toner and...


This could be a drum problem, the drum is part of the toner cartridge in this printer.

If the toner has leaked it will be all over the inside of the printer - you'll see it. I don't think that's the problem.

If the toner cartridge is an original Dell item, then it's likely to be replacable under warranty.

If the cartridge is a remanufactured item, it may be that the wrong toner has been used. Toner is NOT all the same, and this cartridge is one whe the wrong toner really will not work properly for long.

The chances are the changing the toner cartidge will cure the problem, provided you use an original Dell item, or a remanufactured item from a reputable manufacturer.

Apr 19, 2009 | Dell 3110cn Laser Printer

1 Answer

Replace toner message still displaying


Have you already tried powering the printer off/on to see if this would clear the error? If so, are you using a Dell branded toner? If not, this could be why the printer has not recognized the replacement. It could be you recieved a bum toner cartidge, although this does not happen often, it can still happen. If you take your old toner cartridge and put it back in the printer, does it recognize it? If so, perhaps it is the toner cartridge.

If it is a bum Dell toner cartridge, Dell carries a seperate warranty on toner, apart from the warranty on the printer. Call Dell laser printer tech support. They will need your order number for the toner and have the cartridge handy as they will need an identification number off of the cartridge.

Mar 28, 2009 | Dell 3000cn Laser Printer

1 Answer

Pages full of toner / toner streaking


First off, this is a comment from a random person who may or may not know ALOT about these printers and toner/printer design in general. All toners are not designed to the same specification. Toner is a combination of plastic "pigment" and iron like shavings to make it magentically attracted to the electrical charges within the unit. Different toners conform to different grades and mainly size of the particles within the blend. The manufacturer doesnt only recommend that you use their toner to make them money, yes of course it makes money, but its because when the unit is designed it is designed to use a certain grade of toner, trust me if you put the non-branded toner vs the branded toner under a microscope you would see quite a difference. Often the non-branded toner is much larger in particle size (obviousely because its cheaper to make at this spec). This causes a variety of issues from excess toner not being cleaned off of developer rollers, IDT rollers, or clogging of toner dispenser tubes in the unit and the micro filters contained at the toner dispenser assy and developer assys. Also as for the issue not changing when switching to dell branded toner - the dispenser tubes within this unit contain up to 500-1000 pages worth of toner, making no change in toner you make immediately visible. Also depending on the damage caused by the previous toner, it may not be able to be fixed until all the components in between the toner and final delivery (drum cart) are replaced. In this case more than likely the toner dispenser assy, all developer assy's, and drum cartridge need to be replaced, and than be sure to stick with factory branded toner :)

Apr 26, 2008 | Dell 5110cn Laser Printer

1 Answer

Error light on and toner low/ replace drum light on


I was talking to dell and they said it was because of my toner. Guess I will try a new dell toner.

Feb 21, 2008 | Dell 1710 Laser Printer

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