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PG 3500 : I own two units and have been pretty successful in fixing minor stuff (cleaning water tubes, etc.) But one unit will not get past the thermal drum, papers do not separate and I have been unable to figure out the fix. Any step-by step diagnostics (or references to the service manual section(s) would be appreciated.

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  • New Smile Feb 19, 2008

    I am referring to Fuji Pictrography printers.

  • New Smile Feb 19, 2008

    Dear Ginko:
    Thanks for the rapid response. I have all service manuals and have tried the recommended tests and checks, but to no avail. I was hoping that you had a connection to an experienced Fuji repair person or someone who knows the specific step-by-step diagnostic protocol to get at the specific reason that the papers stay mated (donor and receiver) and continue to jam in the thermal section. Do you believe I will be able to identify an individual with such credentials or experience from this site?
    Thanks.
    New Smile

  • New Smile Feb 19, 2008

    Fuji Pictrography 3500.

  • New Smile Feb 19, 2008

    Thanks. I will be anxious to hear what he/she has to say.
    Sincerely,
    New Smile

  • New Smile Feb 19, 2008

    PG 3500 has error codes when paper jams and the common jam code is 5. That is the only error I get with this particular printer problem. When the paper jam is cleared, the error code is eliminated. This printer is somewhat sophisticated and I was hoping to get some feedback from an individual who is very familiar with this printer to save time and effort.
    Thanks.

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Hi,

Best that I can offer is the possible availability of a Service Manual from another user/guest who has the same unit. Pls see this post.

Hope this be of initial help/idea. Pls post back how things turned up or should you need additional information.

Good luck and kind regards.

Thank you for using FixYa.

Posted on Feb 19, 2008

  • Louie  Role
    Louie Role Feb 19, 2008

    his email address is at the bottom.

  • Louie  Role
    Louie Role Feb 19, 2008

    An exchange of tips/information with santila@methownet.com or fujiman or Previz might be to your added advantage. Perhaps aside from emailing (when address is available), you can also request them to be your Tech Buddy.

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Model number would be helpful

Posted on Feb 19, 2008

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2f7e0aa.jpg



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