Question about Citrix GoToMeeting

3 Answers

Video in GoTo

I have video embedded in a PowerPoint and it cannot be viewed. I tested it in Windows media player (yes, I disabled hardward overlay) and it is choppy at best. Help!

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  • Tawnytll Feb 19, 2008

    The path is correct - it works fine on my own computer, it just doesn't go over GoTo very well. In doing more research, I have found several sites that state GoTo is not good for showing video. So, now I am trying to find some kind of a work-a-round... maybe a flash file? I'm in a panic, I must say.

  • Tawnytll Feb 19, 2008

    Thanks so much for all the info... very informative - disappointing, but informative! The choppy part was via GoTo - it's smooth locally.



    I think I may have to beg to pay for the meeting to be streamed live... my boss is gonna kill me! She really wanted to save $ on this one..



    Thanks again!

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This is actually quite common when using powerpoint files with online tools. From the guide:

"A current constraint of collaborative software (including
GoToMeeting) and the bandwidth connectivity to sites is that digital video-clips are NOT
transmitted satisfactorily. The sampling frame rate is not adequate for high quality motion.
To overcome this and provide the clips in their original quality to the virtual participants, the
transfer the powerpoint files and the associated video clips is undertaken as a routine
practice. They are then manually played at each site on adequate pausing and cueing from
you the speaker. It is advisable to confirm that they have viewed the clip before proceeding.
Given notorious incompatibility problems with wide variety of video standards, file formats,
proprietary codecs (for compression/decompression) and the main players (Windows Media,
QuickTime & Real), it is essential to have a technical pre-check of the clips completed in
advance at each site. This is scheduled for the inclusion in the technical testing on the
Wednesday immediately prior to your seminar.
NO audio track should be included with the video clips. This avoids the potential problems of
audioinstabilityor‘howl-around’totheconferenceandallowsyoutoprovidethesingle
commentary."

Sorry that formatting is a little sloppy. Hope this helps, and I'm not sure about the last part of what you said, in regard to media player being choppy. Were you saying that you played the source video locally in media player and it was choppy? Cause that would be another issue ;)

Posted on Feb 19, 2008

  • Robert Swanson
    Robert Swanson Feb 19, 2008

    Another note - Flash can work well for these applications, but the effort it would take to develop what you need in it may be prohibitive. I am not away of any plug-and-go flash presentation setup around (though it'd be sweet wouldn't it?)

    Good luck!

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Are you sure that the file embeded are in the correct drive path?

Posted on Feb 19, 2008

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Flash is going to have a similar problem. You are being constricted by the amount of screen space you are refreshing. The smaller the screenspace that is being refreshed, the faster it will transfer to your attendees.

Posted on May 07, 2008

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VIdeo files to be used in a powerpoint presentation seem to need conversion to a windows format. How do I do that?


Which version of Microsoft PowerPoint do you use?

Here is a list of video formats which PowerPoint supports: .swf, .asf, .avi, .mpg or .mpeg, .wmv.

Check the formats of embedded videos, and if they are not in the list above, convert them.

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The file format is not supported


Hi driddle00...
This information came from the Microsoft WebPage:

"Cannot play back the file. The format is not supported. This behavior occurs because PowerPoint can play back only QuickTime movies (.mov and .qt files) that use compression schemes with corresponding Media Control Interface (MCI)-compatible codecs.

A codec (compressor/decompressor) is an algorithm or scheme that is used to record digital video or audio. For example, when you transmit video over the Internet, the video must be compressed on the sending end and decompressed on the receiving end. A codec can be chosen based upon the user's audio or image quality and image size preferences.

When you read a QuickTime movie, a Video for Windows decompressor decompresses the QuickTime files. If the decompressor does not support the compression method used by the QuickTime movie, the decompressor cannot display the movie on the screen.
To work around this behavior, use one of the following methods. uparrow.gifBack to the top Method 1: Create a hyperlink to the .mov file loadTOCNode(2, 'workaround'); Create a hyperlink to the .mov file, and then let the QuickTime Player for Windows play the file instead. To do this, follow these steps:
  1. Select the object or text that you want to assign the hyperlink to.
  2. On the Insert menu, click Hyperlink.
  3. Under Link to, click Existing File or Web Page.
  4. Select the QuickTime movie that you want to play, and then click OK.

    Note Under Look in, click Current Folder to see a list of files, click Browsed Pages to see a list of recently viewed Web pages, or click Recent Files to see a list of recently used files.
During the slide show, click the linked object or text to play the movie. If a valid player is available, the player starts, and then the player plays the QuickTime movie. uparrow.gifBack to the top Method 2: Convert QuickTime movies to AVI format loadTOCNode(2, 'workaround'); Note In the following steps, you must use QuickTime 4.0 Pro. You cannot follow these steps with the basic version of QuickTime 4.0. The steps are the same for both Windows and Macintosh versions of QuickTime 4.0.

You can use other QuickTime editing programs instead of QuickTime 4.0 Pro. To do this, see the QuickTime documentation for the relevant steps.

To convert the QuickTime movies to AVI format, follow these steps:
  1. Start QuickTime Pro, and then open the file that you want to convert.
  2. On the File menu, click Export.
  3. Set the Export file type to Movie to AVI.
  4. Click Options, and then click Settings.
  5. In the Compressor group, click the list of compressors, and then select one from the previous list. Cinepak is a popular format. Select the format that you think works best with the movie.
  6. Make sure that you change the extension on the file name to .avi, and then click Save.
uparrow.gifBack to the top Method 3: Recompress the QuickTime movies with compatible codec loadTOCNode(2, 'workaround'); Note In the following steps, you must use QuickTime 4.0 Pro. You cannot follow these steps with the basic version of QuickTime 4.0. The steps are the same for both Windows and Macintosh versions of QuickTime 4.0.

You can use other QuickTime editing programs instead of QuickTime 4.0 Pro. To do this, see the QuickTime documentation for the relevant steps.

To recompress the QuickTime movies with compatible codec, follow these steps:
  1. Start QuickTime Pro, and then open the file that you want to convert.
  2. On the File menu, click Export.
  3. Set the Export file type to Movie to QuickTime Movie.
  4. Click Options, and then click Settings.
  5. In the Compressor group, click the list of compressors, and then select one from the previous list. Cinepak is a popular format. Select the format that you think works best with the movie.
  6. Click Save.
uparrow.gifBack to the top Verify that QuickTime movies are compatibleYou can use Microsoft Media Player to... loadTOCNode(1, 'moreinformation'); Verify that QuickTime movies are compatible loadTOCNode(2, 'moreinformation'); You can use Microsoft Media Player to verify that a QuickTime movie is compatible with PowerPoint.

Note Microsoft Media Player (Mplayer.exe or Mplay32.exe) is a different program than Windows Media Player. Microsoft Media Player is included with various versions of the Windows operating systems, and is an MCI-compliant device. Windows Media Player, however, is a new technology that does not rely on MCI to play various forms of media. Windows Media Player can play a wider range of video and audio formats than Microsoft Media Player can play.

To determine the compatibility of the movie, follow these steps:
  1. Click Start, and then click Run.
  2. In the Open box, type the appropriate command for your operating system:
    • In Microsoft Windows 98 or Microsoft Windows Millennium Edition, type mplayer.exe, and then click OK.
    • In Microsoft Windows NT 4.0, Microsoft Windows 2000, or Microsoft Windows XP, type mplay32.exe, and then click OK.
    Microsoft Media Player starts.
  3. On the File menu, click Open.
  4. Select the QuickTime movie that you want to verify. Click Open.
If the QuickTime movie is compatible, Microsoft Media Player opens the movie. If Microsoft Media Player opens the movie, but PowerPoint does not, there may be a problem with PowerPoint or with the MCI settings. If Microsoft Media Player does not open the movie, and then you receive an error message in Media Player, the movie is not compatible and cannot be played in PowerPoint. You may be able to make the movie compatible by using one of the methods described in the WORKAROUND section of this article."

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9d23300.png
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Versatile and easy PowerPoint Converter

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This PowerPoint Converter is a great Microsoft PowerPoint presentation tool that can convert PowerPoint to video and audio file in almost any formats. All the original elements in PowerPoint can be perfectly retained in this PowerPoint to video conversion, including animation, sounds, movie clips, transitions, internal links, and so on. PowerPoint 2007 is supported.

PowerPoint Converter can convert PowerPoint file to AVI, 3GP, 3G2, MP4, WMV, MOV, FLV, VOB, MPG, MPEG1, MPEG2, DV video and MP3, AAC, M4A, WAV, WMA, AC3, MP2 audio files for you to upload PowerPoint to YouTube, watch PowerPoint on iPod, iPhone, Zune, PSP, Apple TV, Blackberry, Creative Zen, PS3, Xbox, and more MP4, MP3 players.

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The PowerPoint to Flash Converter can help you convert PowerPoint slide in to Flash video. You can input ppt, pptx, pptm files and get FLV or SWF videos. Then you can upload these video to YouTube, your Blog, your Space, and other websites to share with others.

Now, with the powerful PowerPoint Flash Converter, your files documents can be shown on the Web not only as a standalone document in a separate window but also can be embedded in a web page and shown inside it altogether with other web page content.

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Here, the PowerPoint to PDF Converter can help you create PDF file from documents including ppt, pptx, pptm. It is easy-to-use software which can translate different doucment formats to pdf in batches once with ease.

To convert PowerPoint to PDF is easier than ever with this powerful converter. And only several clicks are needed to finish all the conversions with high converting speed and super good output quality.

The original style of PowerPoint files can be perfectly retained, and both beginners and pro users will find this PowerPoint to PDFconverter tool quite easy to use.

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PowerPoint to DVD Converter mentioned in this part is an excellent converter from PowerPoint to DVD tool, that can convert PowerPoint to DVD video and burn PowerPoint to DVD, with rich DVD settings, supporting all sorts of DVD discs. Then you can watch PowerPoint on any DVD player.

PowerPoint to DVD Converter can perfectly retain the original music, animation, movie clips, and slide transitions of the original PPT files. And it allows you to insert background music, or record voice as the narrations and instructions for the PPT files.

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PowerPoint to JPEG Converter can convert PowerPoint to JPEG image file and convert PowerPoint slide to JPG picture file. It is the best PowerPoint JPEG converter and PowerPoint JPG converter, which is both powerful and easy to use.

Microsoft PowerPoint 2007 are supported by this PowerPoint converter, it can convert .ppt, .pptx, and .pptm files to all popular image formats with fast speed and excellent image quality.


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I only get sound when using windows media player, no video, help please?


The problem is definitely the codecs you have installed.


Try a player that does not need codecs to be installed (has codecs packed inside its core) like KMPlayer, VLCPlayer, mPlayer etc.

If these players work then I suggest you stick with them, they are way better than Windows Media Player.

Still if they work and you love Windows Media Player then I suggest to uninstall the codecs pack you installer (ACE / K-Lite / etc) and reinstall the latest version of K-Lite codecs (my personal recommendation; still, I go with KMPlayer and need no codecs installed).

If none of the above codec-less players work then you have an overlay problem (while playing a video the player defines a color that will be used by the player itself as the canvas for drawing the movie directly). TRY REINSTALLING YOUR VIDEO CARD DRIVER, this might help if nothing from above works.

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You need a good codec pack. I would suggest KL codec pack full. You can download it for free from here. http://www.codecguide.com/

It will allow you to play just about any video format in windows media player. Note if you are using a 64 bit operating system you need the 64 bit codec pack. Don't forget to rate me.

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Does the videos play well in Windows Media Player? If not, it deciates that there are not proper codec installed on your computer.Try to download and install some new codec from official: http://www.microsoft.com/windows/windowsmedia/forpros/format/codecdownload.aspx. Go for codec references at: http://www.codecguide.com/

If the video plays well, please try the following methods:
Method 1.
1. Put video files and the PowerPoint presentation in a same folder.
2. Re-insert these files to PowerPoint presentation.
Method 2.
Insert -> Hyperlink, choose the video file you want to insert, and then click ok. After do this, you can click the hyperlink to view the video when present the slide show.

Method 3.
 1. Display the slide you want to insert video.
 2. Click the View menu in the menu bar, and then choose Toolbars in its child menu, later Control Toolbox to let Control Toolbox displayed. Choose More Controls which seems like hammer.
 3. In the succeeding dialog box, choose Shockwave Flash Object. Your cursor will change into a cross-hair - draw a rectangle anywhere on screen
4. Right click the inserted Shockwave Flash control, and then click Properties.
5. Click the Movie property > type the full drive path in the value column (the blank cell next to Movie), including the file name (e.g. C:a.swf) or URL (e.g. http://www.a.com/b.swf)
6. To make the Flash play automatically when the slide is displayed, set the Playing property to True;
7. Finally close the Properties window and save your presentation.
Method 4.
Convert your PowerPoint presentation to Flash use some third party presentation tools, PowerPoint to Flash converter, for instance.

BTW, the link: http://www.playsforcertain.com/tutorial.htm may help you.

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