Question about Canon imageRUNNER 1023iF Black and White Copier

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I am unable to send my scanned information to my computer through my ip address

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Scan to Email Configuration, Step by Step


Just set up email as normal, scan doc to pc,check docs or scan folder on pc for scanned doc, open new email and click the attach icon, navigate to scanned doc folder, highlight and press ok, then type address and send.

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you have to go into the address book and switch the ip to the ip of the current computer (open the run program type cmd the in cmd type ip config look for ipv4 settings the number you get is the ip you need in the address book of the machine

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Xerox WC 3220 scan to e-mail problem with external smtp server(ISP). I am trying to configure the scanner to send mail. I follow up the instructions in the manual. When I try to test it I got smtp error ...


You can always find answers to your Xerox questions at www.xerox.com/support .

The 3220 does NOT support SSL, please verify if your email service is requiring SSL transmission. (Port 445 or 587 are indicators of SSL email requirements.) There are free email providers that will still send on port 25 without SSL. Xerox does not provide a list however so you will need to research these yourself.

Instructions for setup scan to email below:
Configure the Machine for Scan to E-mail
IMPORTANT: Obtain the following information from your e-mail service provider before configuring the machine for Scan to E-Mail.
  1. What is the host name or IP address of the SMTP server?
  2. What port number does that SMTP server require?
  3. Does the server require authentication login? If so, what format does the server expect the login? (Does the server require the full e-mail address or just the part before the @ sign?)
  4. Does the e-mail server require POP3 before SMTP authentication? If so, obtain the POP3 settings (POP3 host name or IP address, port number, and login name/password).
  5. Does the server require SSL or TLS encryption? If so, ask your e-mail provider to provide you with an e-mail server that does not use SSL or TLS encryption as the printer does not support SSL/TLS encryption for e-mail authentication.

    NOTES:
    • If you are provided with a new e-mail server to use, questions 1 - 7 will need to be answered again.
    • Xerox does not provide a list of e-mail providers that do not require SSL/TLS encryption for e-mail authentication.
    • If unable to find an e-mail service that does not require SSL or TLS encryption, See theRelated Items below for information on how to Install the Network Scan program for a Windows OS or how to Install the USB Scan Driver for a Macintosh OS. Once the scanned file is stored on your computer, it can then be e-mailed from your computer as an attached item/file in a new e-mail.
  6. What is the attachment size limit on the account on that server?
  7. What 'From' address will the printer use for Scan to E-mail? The From address should be a valid e-mail address for the e-mail server that the printer will use. Ask the e-mail provider if authentication is required if the login name (above) is allowed to be used for the From address the printer will use.

    If you do not know the answer to the questions above, contact the people that control the e-mail server you want the machine to use for Scan to E-mail. The following parties can provide you with additional assistance:
    • If the e-mail server is inside your company's network, contact the E-mail Server Administrator to obtain the required settings.
    • If the e-mail server is outside your company, contact the Technical Support for that e-mail service to obtain the required settings. This may be your Internet Service Provider (ISP), or a 3rd party E-mail Service Provider.
Configure the Machine's E-mail Settings Using CentreWare Internet Services (CWIS)
After you have obtained the above information, configure the machine's e-mail settings using CWIS.
  1. Access CWIS. See the Related Items below for additional information.
  2. Click on the [Properties] link.
  3. In the Properties section on the left side of the window, click on the [+] symbol next to theProtocols folder to expand the list of options.
  4. Click on the [SMTP Server] link.
  5. Click on the [IP Address] or [Host Name] radio button.
  6. Enter the IP address or domain (host) name of the SMTP (e-mail) server in the field provided.

    NOTE: If you use an IP address for the SMTP server, verify that the IP address for the server will not change. If the SMTP's server IP address changes, the machine will be unable to Scan to E-mail until the machine's SMTP Server address entry is edited with the new SMTP server IP address. If necessary, contact your E-mail Administrator to verify how the IP address has been assigned to the SMTP server.

    NOTE: If using the domain (host) name, make sure DNS is enabled on the machine. By default, DNS is disabled. To enable and configure DNS settings, click on the Properties tab, click on the TCP/IP link under the Protocols folder, enter the required DNS settings for your network in the DNS/DDNS field, and then click on [Save Changes]. Contact your Network Administrator to obtain the correct DNS settings.
  7. Enter the port number used by the e-mail server, from 1 to 65535, in the field provided. The default port number is 25. If you use an IP address for the SMTP server, verify that the IP address for the server will not change.

    NOTE: If you use an IP address for the SMTP server, verify that the IP address for the server will not change. If the SMTP's server IP address changes, the machine will be unable to Scan to E-mail until the machine's SMTP Server address entry is edited with the new SMTP server IP address. If necessary, contact your E-mail Administrator to verify how the IP address has been assigned to the SMTP server.
  8. If authentication is required, insert a check mark in the SMTP Requires Authentication check box.
  9. In the SMTP Server Login Name field, enter the SMTP login name.
  10. In the SMTP Server Password field, enter the SMTP password and then retype the same password in the Verify Password field.
  11. If the E-mail server requires POP3 before SMTP authentication, continue with step 13. Otherwise skip to step 17.
  12. If POP3 before SMTP authentication is required, insert a check mark in the SMTP requires POP3 Before SMTP Authentication check box.
  13. In the POP3 Server and Port field, enter the IP address or domain (host) name of the SMTP (e-mail) server and the port number. The default port number is 110.
  14. In the POP3 Server Login Name field, enter the POP3 login name.
  15. In the POP3 Server Password enter the POP3 password and then retype the same password in the Verify Password field.
  16. Click on the [Save Changes] button.
  17. In the Properties section on the left side of the window, click on the [+] symbol next to the E-mailfolder to expand the list of options.
  18. Click on the [E-mail] link.
  19. Click on the [E-mail Setup] link.
  20. In the Default [From:] Address field, enter the from E-mail address that the printer will use for sending E-mail.

    NOTE: If you do not want the from address that the printer will use to send E-mail to be automatically copied on any E-mail that is sent from the printer, make sure that the check box next to Always prompt for file format setup before scanning is not checked. Additionally, the following default settings can be set for Scan to E-mail:
    • Default Original Type - Available options are: Text, Text/Photo, and Photo
    • Default Scan Resolution - Available options are: 100 dpi, 200 dpi, and 300 dpi
    • Default Attachment Type - Available options are: PDF, TIFF - Multi Page, and TIFF - Single Page
    • Default Scan Color - Available options are: Mono, Gray, and Color
    • File Format Setup Prompt - Leave this box unchecked if you do not want to be prompted for the file format each time you Scan to E-mail.
    • Conformation Sheet - Available options are: On Errors Only, Always, and Off
  21. Click on the [Save Changes] button.NOTE: See the Related Items below for information on how to Scan to E-mail. When Scan to E-mail is successful, it is recommended to print a copy of the SMTP Server settings and E-mail Setup settings from CWIS for your records. If Scan to E-mail fails in the future, refer to these settings.
Configure Additional E-mail Security Settings (Optional)
For additional security when sending e-mails, the machine can be configured to require the sender to be authorized prior to using the machine's Scan to E-mail service. This is an optional security feature for Scan to E-mail and is disabled by default.
Authorized users for Scan to E-mail can be configured using CWIS. Up to 2,000 users can be registered.
  1. Access CWIS. See the Related Items below for additional information.
  2. Click on the [Properties] link.
  3. In the Properties section on the left side of the window, click on the [+] symbol next to the E-mailfolder to expand the list of options.
  4. Click on the [User Authentication] link.
  5. Insert a check mark in the Enable Auth User check box to enable user authentication.
  6. If necessary, insert a check mark in the Enable Guest Account check box to allow guest access. If this option is enabled, enter a login name and password for the guest account in the fields provided.
  7. Click on the [Add] button to add new accounts.
  8. Enter a username, an authentication ID, a password and an e-mail address in the fields provided.
  9. Click on the [Save Changes] button. The user will be added to the User Authentication List.

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How to find the IP Address canon IR3570


you should be able to go through the print menu on the printer and look for something that says information or configuration and look for network settings and print this page.

ADDITIONAL FUNCTIONS>SYSTEM SETTINGS>NETWORK SETTINGS>TCP/IP SETTINGS

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Print spooler unable to connect tp printer,cable


Print internal configuration page and check for IP address in printed sheet and try to compare with the driver information
Check for LED at network card if it’s on
Try to send ping command to IP address to verify connection and if reply is confirm
Uninstall driver and reload and try to search the printer with IP or hardware address while loading driver
If still any problem it could be network card have problem need to be replaced

Nov 07, 2009 | HP Color LaserJet 2600n Printer

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Sharp arm 450n (ce-02)


1) If you're actually scanning to an email address, make sure your SMTP email server information in the copier's web page is correct.

If you are using names instead of IP addresses, also make sure your DNS server IP's are correct.

2) If you're scanning to create the fake email set up by Sharp Network Scanner tool, the connection info in your copier is old and needs to be refreshed.

From the computer you're trying to scan to, right click on the Network Scanner Tool icon in the tray, go to Automatic Profile Update, and select Update Now. If you have no tray icon, reboot your computer.

If your copier is set up to store names instead of IP addresses, make sure your DNS information is correct in the web page.

Jun 30, 2009 | Sharp Office Equipment & Supplies

2 Answers

When trying to scan to the network, getting "network error"


If everyone but this computer works, sounds like there may be a problem with the software on that computer. I would first uninstall and then reinstall the drivers for your copier on that computer...
Hope that helps...
Lbcoaster

Feb 16, 2009 | Sharp AR-M550N Copier

1 Answer

Unable to create an email address on a Imagerunner 3220


Hi Keeyan.

Fist you will need a send kit only supplied by your dealer.
If this funcktion is inable follow these steps.

Press the user button(it is the button with the star)
Select system settings,network settings-in network settings go down wit the arrow until you get e-mail/i-fax settings.(If it is not showing here or in tcp/ip settings the send kit might not be enabled)
In e-mail settings enter the smtp server name or ip address(you will find it on your computer in outlook under tools and acounts)
In the email you can enter a email address supplied by your network adminitrator.

If you have a DNS server insert the ip adress of the DNS in TCP/IP settings.
Make sure you IP addres is also correct.

Then you are ready to go

Nov 21, 2008 | Canon imageRUNNER C3220 Color Copier

1 Answer

Printer unable to obtain IP address


Reset the TCP/IP information. To do so, Turn off the printer power. With the cartridge door open, hold down both cancel and continue buttons and power the printer on. Hold the buttons until the lights cycle. The TCP/IP information should be cleared. Wait a few minutes.The printer should pick up a new IP address from the network, or should set a default IP. Press the Continue button to print a new test page, and you should see the new address.

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