Question about Motorola Mobility Hint QA30 Cell Phone

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Charger Port came right out of my phone

I went to charge my phone and it said "Unauthorized Charger" 3 weeks ago. This was the same charger I had been using for months! So I mail my phone to my parents in Wisconsin because I am from Alabama and the sales associate sends back a new charger and battery. I go to plug it in and it doesn't work still. I go to take out the charger and the whole charger port comes out of the phone with it!!! This is the second time my port has come out and the first time I had to pay $50 for a new version of the same cheap model phone. This is not my fault and is a manufacturing error, I want a new phone that actually will last more than 4 months!!

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6 Suggested Answers

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  • 2 Answers

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Posted on Jan 02, 2017

  • 1 Answer

SOURCE: Unauthorized charger

i dont think that this will help much, but mine said that the very first time i charged mine ( with the brand new charger it came with!!! ) and it still says that occassionally. but then the notice goes away , and it charges my phone.

Posted on Jan 15, 2007

Crashster
  • 181 Answers

SOURCE: unauthorized charger

I software reset through the settings menu will usually resolve this, or a software update. Make sure you backup your data before doing this though, as you will lose all data in the phone.

If you are unable to do a software update, post a new question regarding this and I would be happy to help you out.

Posted on Dec 06, 2007

SOURCE: Motorola RAZR won't charge

don't buy a razr v3 because they obviously suck

Posted on Jan 22, 2008

yurid316
  • 283 Answers

SOURCE: unauthorized charger

change your battery and charger. tnx

Posted on Jul 28, 2009

  • 1 Answer

SOURCE: my motorola hint phone says "unauthorized charger"

my dogs chewed up my charger. i figured id connected to my lap top and let it charge that way. but it keept saying un.charger. after i put in a memory chip i pluged it in again and it charged ok. remember to make sure your usb connection is on the mass storege option on your settings. not a solution to the problem. but its an option.

Posted on Jan 19, 2010

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I just got a new moterolla cell phone 5 days ago and now when i try charge it with my charger it tells me unauthorized when it worked the day before i have got no damage to the phone or charger and its...


HELLO hey pull the battery on the phone. Clean the charging port area. Also make sure your using a motorola charge they are the most senstive phone. If your using another CHARGER FROM ANY OTHER PHONE . You will always get that warning. Yes the chargers are now universal chargers but that is the facts HOPE I help a little

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When I plug in the charger it wont charge Im not getting like unauthorized charger message it just wont charge


Hello,

I advice you try get a similar charger to charge your phone, if the similar charges your phone, it means your charger is bad and will need to get another charger or the phone.

But if it did not charge and you still get the same message, it means the charging port on your phone is the problem, the charging port on your phone is bad and can not read the charger, so you will need to replace or change the charging port on your phone. Doing thi will solve the problem on your phone.

Take care.

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Hi, you will have to test for both to be sure which is faulty.

You can use another charger to test if it will charge or you can use the charger on another Verizon phone to check if the charger is working.

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My razr v3m always thinks its charging even when i take the charger out it still says charging. and the phone wont stay off it turns right back on and says unauthorized charger


Sounds like the connector for the charger/data cable has become damages, there are tiny pin contacts inside that can get bent or the female port on the phone can become wallowed out. If you have insurance on your phone you can take it back and have it replaced. You might also try some compressed air blown into the connector gently to see if there is something stuck inside.

Check also the charger cable end if you look carefully inside you can see the pins, make sure they aren' bent or pushed in, might have bad charger connector.

Hope this helps
TankMurdock

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It is loose now the charging port may have gotten broken. It happens with the LG VU's.

If this is the case, you have 3 options.

1. repair -warranty preferably
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Check out the following link for more information

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"Unauthorized Charger"


you can try to clean the charger port (but first make sure its not bent, or broken - the pins are really tiny and hard to see, so make sure)
But try cleaning the charge port on the phone and the charger with denatured (rubbing) alcohol, and a toothbrush -

Just make sure not to plug it in when you do this!

and clean both the charger and phone, make sure neither are bent
lastly, try a new charger!
NGK

Dec 22, 2008 | Motorola Mobility RAZR V3

1 Answer

LG VX9800; Phone powers off when removed from ANY Charger


I noticed this same issue with a phone I acquired... I would look in the plug at the 'bottom' of the phone, the charging/data port.

Most of the time the pins move a bit in normal use, and if the second to the right (with the keypad facing up) pin on the phone's port has moved, or (in my case) touched other pins/grounded out, that was the issue.

I have seen this on a few phones now... It was the plug, or the charger 'worn' out on the plug, causing mis-contact with the pins!

-Cheers

Jun 25, 2008 | LG VX9800 Cellular Phone

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Motorola razr wont charge


try to do a master reset/ have the mobile charger usb port service

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