Our printer is printing/ghosting ink as it prints. It does print normally except there is almost carbon being printed in the background. Random images/text prints on the paper but it is not as clear as what is supposed to print.
Ghosting and Horizontal streaks are usually the toner cartridge or the drum; vertical
steaks are usually the thermostat or the fuser. Before you spend a lot of money on a new fuser...If you are getting horizontal streaks or ghosting and changing the toner cartridge
out fixes the issue temporarily, I suspect you just have people
taking the blank pages that print out after printing and feeding them
back through the printer to save paper.
The old
paper picks up a charge when fed through the first time, pulls toner up
the second like a magnet, and deposits the toner onto the toner drum.
When the next sheet comes through, the image itself or a black line of
toner can be pulled from the last sheet
(or the sheet before) and is transferred over the new image. Change your
toner and print several pages to the printer, see if the problem fades
and goes away.
If it does, just tell people to either stop feeding the blank
pages through, or to at least turn them over and put them at the bottom
of the paper stack. This will give it time to dissipate the charge
before feeding back through.
Need to replace the fuser.
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