Question about Microsoft Xbox 360 Console

1 Answer

Xbox iam looking at will play dvds. and xbox1 games but it wont play xbox360 games ? tried pot adjust no luck. its a new lazer. ?

Posted by on

  • homerlvsbeer Feb 02, 2010

    sending it in to microsoft is not an option. nor is it a good option.

    i dont know what was wrong, maybe the motors in the old drive dont know for sure,

    i desoldered the board out of the old dvd drive an put it into a new drive. took only 30 minutes if that. no disrespect but i wouldnt send anything back to microsoft, iam really disappointed with them, an i would rather find a way to fix it myself, an save some cash. thanks thou

  • homerlvsbeer Feb 02, 2010

    Thank you for your help.
    but its not an option to send it in to microsoft. nor is it a good option, an i was looking for a way to fix this myself, which i have done now,
    i desoldered the board out of my old dvd drive, an put it into a new drive, am not happy at all with microsoft, an until they start thinking about all the people who's had to buy 4 or 5 xbox360's so they could escape the red ring of death i wont be happy with them, an if i can help it i will fix my own xbox360, ask them for nothing. thanks for your help, but its not an option to send it to microsoft, i could have thought of that myself. i wanted to know if anyone has come across this problem before, an how it can be fixed. no disrespect. problem solved now. think it could have been the motors in the old drive. maybe dust. dont know for sure. thought it was odd. thx



1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.


    An expert who has answered 1,000 questions.

  • Master
  • 1,093 Answers

If your Xbox 360 will not play your games this is because of the sensors on the back of the drive overheating it is not normally the laser.

Luckily you can fix this yourself and get back to your games and to do this you need the proven Xbox 360 Repair guide.

Or you can send it in and they will fix it for you the repair will take about 4 weeks.

Posted on Feb 01, 2010


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
New users get 2 Free calls (no credit card required) and instant help on almost anything you can think of (from cars to computers, appliances, handyman, and even pets).
click here to download the app (for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

7 Answers

How do i play origanal xbox games on my xbox 360

You need to download an update for any xbox original off of xbox live in order to play.

Apr 22, 2014 | Microsoft Xbox 360 Console

1 Answer

My 360 only plays dvds not games?

download this pdf or google search " xbox360 pots moda "
hope this helped ??

Jan 27, 2010 | Microsoft Xbox 360 Console

1 Answer

It wont read any games,dvds,or cds

forgot my addy i can also supply you with guides if you want to do yourself just email me :)

Apr 15, 2009 | Microsoft Xbox 360 Console

1 Answer

Bought new dvd drive benq 6038

LOL well 9 months later, I'll answer your question. EVERY Xbox360 dvd drive is "married"to it's motherboard. The communication between the drive and motherboard is encrypted with a key (aka- DVD-key) IF you don't flash the dvd-key from the original drive to the replacement then there is no way the Xbox will ever be able to play anythngg other than music and dvds. You NEED the correct key to encrypt/decrypt the 360 games so the motherboard can understand it.

Mar 26, 2009 | Microsoft Xbox 360 Console

2 Answers

I have a xbox 360 witha benq drive it won't read the games

This is a pretty common problem in the 360 and sometimes it will act a little crazy with errors like "please put into a 360 console", or it thinks games are dvds and just says "play dvd" after putting a game in. This is usually caused from the laser which is either dying out not getting enough power. You can either fix it yourself which will void the warranty, or send it in to get fixed which will cost around $100 for a new drive.

first open up the dvd drive and clean it good, including the laser. Then try the dvd drive POT Tweak
if you decide to get a new laser, then click here for instructions on how to install it properlly.

If you don't want to get a new laser or do the pot tweak, you can get a replacement drive on ebay or somewhere. It must match the key stored on the motherboard, so you would need to taked the pcb board out of the old drive and put it into the new one for the keys to match.

Mar 08, 2009 | Microsoft Xbox 360 Console

1 Answer

Xbox360 wont play games when inserted in console.

im no expert but i think that it could be ur lazer bein dusty i suggest that you get a dvd lens clener with bristles on the part of the disc that the lazer reads and try that ok

Jan 11, 2009 | Microsoft Xbox 360 Console

1 Answer

Registers games as dvds

Your DVD drive is Failing, Time for a replacement
You should call Microsoft to see if your xbox360 is under warranty.

1 year warranty comes with xbox360.

if not then a fee will be applied to the cost, anywhere form 75 and up.

Good Luck

Dec 19, 2008 | Microsoft Xbox 360 Console

1 Answer


if it will not play any games but will play movies ect then the laser is out of allignment and needs to be serviced.

if you can only play origional xbox games then the same applies above.

if you can not play dvd movies, xbox games then you have to check to see if the disk drive is spining if so then it the lazer assembly that needs to be replaced

If no spining then the motor hub assembly needs to be replaced.

if you are getting any error codes red lights on the system please post them for further help.

Aug 09, 2008 | Microsoft Xbox 360 Console

1 Answer

Plays dvd's but not games

Dependant on the age of the xbox.
Heres a couple of things to try.
1:) try a music CD.
2:) Try a laser head cleaner. ( usually the CD type ) some cleaner disks have a few small brushes on that wipe over the laser head. ** there are several causes for the 360 not reading Game-Disks**
3:) if you have the backwards compatable xex file from microsofts web-site. ( enabling you to play an official XBOX1 Or original xbox game. Try 1 of these, if the standard xbox game works, then the problem may be with the laser unit itself.
i.e standard xbox games are single layer, 360 games are dual layer. when reading a dual-layer disk the laser power output is increased, by the reader.

If you need any more help, regarding this.

feel free to mail me.

Mike @ compurepair.

May 13, 2008 | Microsoft Xbox 360 Console

1 Answer

Unreadable disc problem

It sounds like there might be a problem with the lazer that's used to read disks try using some lazer cleaner then if that dosen't fix the problem send it back to microsoft

Apr 14, 2008 | Microsoft Xbox 360 Console

Not finding what you are looking for?
Microsoft Xbox 360 Console Logo

49 people viewed this question

Ask a Question

Usually answered in minutes!

Top Microsoft Video Game Consoles & Games Experts

marley mcelhinney

Level 3 Expert

490 Answers

Tre Elkins

Level 3 Expert

643 Answers

Martin Murray

Level 3 Expert

1623 Answers

Are you a Microsoft Video Game Console and Game Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides