Question about Black & Decker CTO650 1500 Watts Toaster Oven with Convection Cooking

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Our CTO650 toaster oven dosn't toast, but the oven works fine. How do I get into it, and can this problem be fixed?

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I called the 800 number on the instructions (800-231-9786),. I suffered through a confusing phone tree AND a 10 minute wait on hold. I was told that my 3 year old toaster oven is "fairly old" and that parts are no longer made for it.

Very frustrating. I expect a toaster over 1) to work and 2) to have parts available for 10 years after I purchase it. The ideas of a toaster oven as a "consumable" has terrible implications for our environment.

Posted on Sep 17, 2010

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Posted on Jan 02, 2017

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