Question about Microsoft Xbox 360 Console

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When I turn on our xbox a screen comes up telling

When I turn on our xbox a screen comes up telling me to contact support

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You can contact customer support at www.xbox.com/support ,we will need more infomation if you want us to help, like how many flashing lights on the front of the console, or the E number at the bottom of the contact support screen.
Remember thumbs up if this helps.

Posted on Feb 01, 2010

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My xbox360 has an air message e74 and has one red light on can I fix it


Your console displays the following error message in multiple languages on your television screen or monitor? E74. System Error. Contact Xbox Customer Support. This is caused by a hardware failure. 1. Turn off the console 2. Turn on the console 3. Verify that your getting this error message If you do get this error message you will need to submit a Console Repair Request at: http://www.xbox.com/support/contact I'm sorry to hear this happend, and I am sorry there is nothing else I can tell you, this happend to me and i got my xbox 360 shipped out in 1-day and back in 3-days. Please don't forget to rate, Thanks!

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if its E67 E68 or E74 it could be your hard drive isnt seated right after the fall, take out your hard drive and turn on the xbox, really we need to know what E number it was to help you more.

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If it tells you to you should do that and they should stop that from poping up.

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1 Answer

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Did you try to see if your tv's hdmi/component cable input(s) are working properly? Try another device to see if it works. Then check your cables and make sure all of them are pluged in at the right place and securely in. If it still doesn't work, then contact Microsoft because it's an internal error. Also it wouldn't hurt to unplug everything from the 360 and repluging it. Microsoft always says that as a first troubleshoot.

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Your best bet is to contact customer support just as it says. They may be able to help you fix the issue over the phone. Good luck.

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Xbox 360 turns on, but nothing shows on the screen


If the person that you bought it from on E-Bay had an HD Television. Then the Xbox console is set into HD from the Display options. If your TV is not HD, then It will not display. It can also be the other way around, if His TV is standard and yours is HD. Also try looking at the RCA's(The Part that plugs into the 360) And you will see a slider. Switch the slider, then turn it on. Tell me if that works, if Not, tell me and I will tell you what to press on your 360 controller to set the other menu. Hope this helps.

Jul 11, 2008 | Microsoft Xbox 360 Console

1 Answer

I have an xbox 360 system which i've owned for 2 years. I switched it on last night and the screen went green. When i loaded another game green square pixels broke up the graphics. I switched off the...


Clyde, turn off your xbox unplug the av cable .. turn on your xbox.. leave it run until it shuts off by itself ( couple minutes ).. plug your av cable back in and turn it on.. Good luck..

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1 Answer

Xbox 360


Check your AV cables. Make sure all the wires are plugged in and secure. Make sure the switch on your AV adapter is turned to TV, or HDTV, depending on which tv you have. If it still doesnt work, contact xbox customer support at 1-800-4MY-XBOX

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