Question about Cuisinart DCC-1200 Coffee Maker

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The heater plate on cuisinart cbc-1600 coffee maker does not stay on after brewing cycle to keep coffee hot. is this normal operation?

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  • Anonymous Mar 26, 2014

    The coffee pot keeps shutting off, and won't keep the heat plate hot. We repeatedly turn it on and it repeatedly shuts off.

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The CBC-1600 comes with a thermal carafe. therefore, it doesn't rely on a heater plate to keep the coffee warm.

Posted on Feb 11, 2010

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Called the company and the representative told me that on the CBC 1600 series, it is intentially designed to turn off the hot plate after brewing because the stainless steel carafe will keep the coffee hot. If you are experiencing poor heating, her suggestion was to preheat the pot with really hot water before putting it under the basket. I can't help wondering if they have turned a bug into a feature

Posted on Jun 16, 2010

  • temps009 Mar 25, 2011

    Yes, it keeps it just great for a few hours. I expected to brew a pot and drink it through out the day rather than brew smaller amounts several times a day.

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I find the same thing on my unit. The directions are awful. The Making Coffee page does not even indicate that there is a five beep signal to tell you it is done. That is only found in the features and benefits page diagram of the unit. Further, it is unclear to a neophyte like myself that the unit actually includes a permanent filter since it comes with a package of paper ones. Further, it advertises a 1-4 cup mode but the level window for water only begins at 2 cups and no where in the directions does it state how much to add per cup. I could go on but Cuisinart's good marketing image certainly does not apply to this product.

Posted on Feb 09, 2010

  • ThomasJacobs Jun 16, 2010

    Well, after several months of use, I can attest that the thermal carafe works quite well. I find the coffee is hot for several hours after brewing so I can confirm the plate is supposed to go off. After checking with some coffee aficionados, I was told that keeping it heated via a hot plate burns the coffee over time and damages the flavor!

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The problem of the hot plate turning off early appears to be heat related. The "computer" for the DCC 1200 is behind the face panel, and consequently next to the brewing chamber. We found that by removing the grounds immediately after brewing, and then leaving the lid open, the problem went away. You might "stick a fork" in the brewing chamber to keep the lid open a crack after it cools down.
The pot has a great warranty (3 years). They can check your eligibilty by the pot serial number. They send you the new pot for $10 and then you return the old. Their number is 800-726-0190.

Posted on Feb 09, 2010

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I was surprised that the water in my first batch of cycling to rinse the unit was still warm 8 hours later. So I was trying to see how long the warmer operated. Still not sure of what its time should be.
I have made 4 cups of coffee, which was closer to 2 cups with the size of the mugs I have. Seems easy to guess how much water/coffee for 5 or 7 cups, etc.

Posted on Feb 09, 2013

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We have a CBC-1600 10 cup coffeemaker. after brewing the coffeemaker beeps and turns off. The hot plate part of the coffeemaker will not stay on for longer than 5 minutes.


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This one has two AUTO dial settings - AUTO-ON and AUTO-OFF. AUTO-OFF merely keeps the hot plate warm for a fixed period of time. AUTO-ON is the one that allows your coffeemaker to go off at the pre-programmed time in the morning.

If it is set to AUTO-ON, but is not brewing at the set time, unplug the machine for longer than 20 minutes. Then plug it back in, reset the clock, reset the prog time for a time that is just a few minutes into the future, and then test the auto-on feature.

If it stil ldoes not brew, just turn the machine to brew and press on. If it brews a pot, then your problem is electrical. If it doesn't brew a pot on the regular brew setting, then you either have: A) Calcium buildup/clog, or B) a hose leak (or worse).

To rule out the calcium buildup possibility, let half a caraffe worth of vinegar sit in the water reservoir for about an hour. After the hour, turn it to brew and press on, and brew the vinegar just as if it were coffee. If the vinegar goes through, your problem is solved.

Otherwise, call Cuisinart and find out if you are still in-warranty. Thep roduct has a 3-year warranty.

Good luck!

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