Question about Logitech QuickCam Fusion 961403-0403 Webcam

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Video call drops when accepted

My brother and I both have the Fusion web cam. Not sure what version of Windows he has, but I'm on XP. We both have the newest version of MSN Live. When we try to initiate an video call, the other party accepts, and the call is dropped. We can both use the "show web cam" and see each other, we just cannot make a video call. Any suggestions.

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  • Murner Feb 19, 2008

    When we set the cams up, we did go through the mic testing. Troubleshooting says everything is working fine. Mom installed hers last night and the same thing happens. I am on the fastest DSL my service offers (1.5/384), Mom and brother are both on Roadrunner, so we all have fast connections.



    What is super webcam? I have not seen anything about that in all my poking around.

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Hmm..did you both test your cams on your own end? and, do you have it set for super webcam, by chance? Also, how fast is your connection?

Posted on Feb 19, 2008

  • Patrick Michaels
    Patrick Michaels Feb 19, 2008

    super webcam is an enhanced version, in some IM, where that happens. if you want, we can arrange a Shared Screen session, where we can troubleshoot this for each of your installations, assuming you are on xp.

    let me know by sending an email to address listed on my profile.

    got backup?

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My video is not working.. person cant see me


Do you mean webcam
if so which communucation app /skype/yahoo/google
Click start control panel view devices and printers you should see your web cam from there
if you are have trouble with your web cam.
Click start control panel administrative tools ,computer management ,device manager scroll down
image devices you could see a yellow question mark ? right click to reinstall drivers or update driver
Some webcams and programs require additional software, although that should be installed with the webcam if things are right.

But is does not harm to check if your Java, Flash andQuicktimesoftware are installed and up to date.
But certainly check your DirectX software, since all video applications, including webcams, use DirectX for video processing.

Try downloading the latest DirectX version and install it (Windows XP: DirectX 9.0c- Windows Vista: DirectX 10).
http://windows.microsoft.com/en-US/windows7/Which-version-of-DirectX-is-on-your-computer

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If your web camera freezes check your Windows Device Manager and see if the hardware is recognized and installed properly. It might be that the hardware is recognized as a camera, but the right drivers are not installed. The yellow explanation mark will indicate a problem. If the device is not recognized in Windows XP, it will be listed under Other Devices
In either case you can try to update the drivers. Right-click the device, and in the pop up menu select Update Driver Software. Then follow the instructions on screen, but make sure you allow Windows to search the web for updated drivers. In case no driver for the web cam can be found, you can try a third party driver finding program that scans your PC for installed hardware and allows you to install missing drivers.
If this fails, the next step would be to un install the software that came with your web cam. Use the Add or Remove Programs feature in the Control Panel. If that does not work you can use a third party un installer. After un installing the software, restart your PC and then reinstall the web cam software. In most cases this will solve the problems. Depending on the software, you might need to unplug your web cam during the software installation.
If the drivers and web cam software are correctly installed, and you still it freezes, there can be a problem with the program settings. Most chat and meeting software have a configuration option to select the video source for the web cam feature. If you have multiple devices that qualify for video, you might need to select your web cam device as the source for the web cam feature in that program. Some web cams and programs require additional software, although that should be installed with the web cam if things are right. But is does not harm to check if your Java, Flash and Quick time software are installed and up to date. But certainly check your DirectX software, since all video applications, including web cams, use DirectX for video processing. Try downloading the latest DirectX version and install it (Windows XP: DirectX 9.0c – Windows Vista: DirectX 10).

Thank you !!

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1 Answer

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Check here for MAC compatible cameras.

Manufacturer/Model Driver version Platforms Meets requirements

3com Home Connect 6.6.4 Windows 2000, Me, 98 Yes

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Copy this site and paste it in your web browser address bar and hit ENTER todownload the MAC drivers macam version 0.9.2 (current version)
for Logitech Quick Cam.

http://webcam-osx.sourceforge.net/downloads.html

Then to use it on the Web, do this.

Web Camera's have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.
Each program has Options that have to be setup in order for the Audio and Video to function properly.

A. Skype Setup:
After downloading and installing Skype (http://www.skype.com/intl/en-gb/download/skype/windows/beta/downloading/ )
set it up as follows:
Go to Tools, then Options, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
Then click on the Video Settings.
The camera, if Installed Properly, it will come up and show a video picture.
Then, on the bottom of the page click save.
The camera and audio should function properly. Your friends and Family will now be able to see and hear you.

B. Yahoo Setup:
After downloading and installing Yahoo Messenger (http://www.soft32.com/download_30.HTML )
set it up as follows:

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1 Answer

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This is a not a Boot Camp - but a cheap way to get Fusion V.2 which is the best run-XP-and-OSX-both-at-one-time program.
1.  Do NOT use Parallels software b/c it is slow, clunky, and a memory hog - this is experience speaking :)
2.  get a USED copy of VMWare Fusion VERSION 1 (this is not the newest version - but hold on!) from ebay/Amazon whatever - but don't pay over 20.00 (I paid 17.95 shipping included)!
3.  Install the older (version 1)  VMWare Fusion and then go to the VMWare Fusion website to get a free download of Version 2.  They offered this free to all owners of version 1.
Now something to think about.  When I had VMWare Fusion 1 on my machine, it literally took 3 seconds to load Windows XP (and some people wonder why I have a Mac!).  Upon installing version 2, it takes 10 seconds - and I do not know why!
BTW - make sure this free update is still available http://www.vmware.com/products/fusion/

This works b/c a lot of surplus V1's are being sold cheap.  It is s totally legit option b/c the company is offering to any legit owners of version 1.  

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You may have to set the camera up in Windows live or whatever it is you are using in the options. Both video and audio have to be calibrated as well as in the software you got with the cam. Ensure you have the latest version of MSN which is windows live. Just to check the cam is ok, make a short video in windows movie maker, if it's ok then it's the messaging programme that's at fault.

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