Question about Garmin eTrex Venture HC GPS Receiver

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Barmin ETrex Hc won't turn on

I tried to update the software for my Garmin ETrex Hc. The data which was on the device was erased and then a window came up saying that the update could not be completed due to dead batteries or loss of power.

The device should have had power from the USB port and it had new batteries.

After this update attempt, the device wil not turn on. In fact it won't do anything. There is a brief flash of white on the screen and then nothing.

Whether it has new batteries, plugged in to the computer, there was still no information on the screen and no indication that the device was on.

Is there a factory reset or reboot that I can try?

Any information would be a great help. Thank You!

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Hi,

I had the same problem as you with the unit switching off.
I found this link http://www.fixya.com/support/t2084694-gps_stay
I held down the joystick button to perform a "Bootlock"
I don't know if it will work for you.

I got Garmins WebUpdater here http://www8.garmin.com/support/download_details.jsp?id=931

Posted on Mar 01, 2010

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Hi,

You are not alone it appears. Follow the link below.

Try here.http://www.fixya.com/support/t2084694-gps_stay I had the same problem as you and I followed the advise to do a "bootlock" to download new software via Garmins WebUpdater. http://www8.garmin.com/support/download_details.jsp?id=931
But please note if the unit switches off during update it may cause problems.

Or you could just return to Garmin for a replacement.


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