Question about Kenmore Washing Machines
First, see the Sears parts site for your washer.
Next, see the Whirlpool / Kenmore Service Manual for top load, direct drive washers.
I'd pull the cabinet, pump, motor and transmission and check the clutch.first.
See the following.
1. Neutral Drain Assembly Main Spin Gear destroyed,
2. Agitate Cams / Springs weak or damaged.
The best (and messiest ) solution is to pull the transmission and drive assembly and check the clutch and brake assembly's.
If they look OK, I'd pull the cover off the transmission and check the internal plastic pieces.
Lay the machine down (after disconnecting power and hoses, remove the pump (two clips), the motor (two screws hold two clips on the motor), lift and set the motor aside, remove two 1/2 inch bolts for the motor mounting plate and three 1/2 inch bolts for the transmission. Pull the transmission, remove the clutch (there is a spring clip that holds the clutch on the main agitator shaft, remove the 8 screws carefully the transmission holds 14 - 15Oz of oil, remove the clip holding the main spin gear on and check the plastic cams, gears etc.
Fortunately, these machines are relatively easy to fix and if any of the parts in the transmission are damaged, most are relatively inexpensive.
Following is the Whirlpool parts list for their commercial version washers although the consumer models use the same parts.
Here is another Whirlpool PDF on how their transmissions work.
As an aside, when ours had a couple of major problems (grinding when spinning and no agitate unless the lid was raised and lowered a couple of times) we found that replacing the agitate cams and Neutral Drain Assembly including some 80-90 weight gear oil cost less than $30 vs. $170 for a new transmission.
Posted on Feb 01, 2010
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Posted on Jan 02, 2017
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