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Roland RF-7 touch screen and electronic buttons do not work.

Hi, we turned on my daughters Roland RF-7 ''2005 model'', and it gets to the grand piano on the digital screen, but there are no up down arrows, no function button on bottom right, just the graphic picture of the grand piano. No button on the keyboard works or lights up. I've unplugged it, turned it on and off, and it just shows the picture if the piano. The piano plays fine, but no touch screen options and no buttons work or light up on power up. Thought maybe a controls lock out so kids can't fiddle with it, but not in user manual.
Thanks Rob

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  • robd468 Feb 01, 2010

    Thanks for your reply, you mention it's a minor problem, do you know what it may be?

    Is there any way to try a "hard reset" other than powering off to see if that works?

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Have you checked with Roland regarding a software update or bios flash for the unit? The problem is obviously software driven so you will need to try and contact them to reflash the EEprom with a newer REV of the software. Roland should still support the unit being that it is only 5 years old. Call their tech support at one of these numbers

  • Digital Recorders and Mixers: 323-890-3741
  • Guitar/Percussion Products: 323-890-3743
  • Pianos, Organs, Arrangers: 323-890-3744
  • Synths/Sound Modules/Groove Products: 323-890-3745
  • Main Product Support menu: 323-890-3740
  • Posted on Feb 03, 2010

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    Hello,

    its not a button lock because there is nothing like that on keyboard settings.

    It should be an internal problem that needs to be fixed.

    I would advice that you take the keyboard to a repair store for servicing. Its a minor problem.

    Take care.

    Posted on Feb 01, 2010

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