- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
The green light is probably sparks. Does the light eminate from the rear? If so, it sounds like there is an issue with the control plate. Taking the rear off should hopefully help you spot what is wrong with it. I suspect the board has broken or got stuck.
Smoking and overheating during use does not usually indicate a problem with motor oil. Kitchenaid stand mixers have sufficient oil in them to lubricate the motor for its lifetime.
Smoking and overheating are geneally caused by overuse. Consult your use and care guide or Kitchenaid Customer Service to ensure the mixer is being used properly. Customer Service would also be able to send you a new Use and Care Guide at no charge.
Their toll-free telephone number is 1-800-541-6390.
I have the same mixer and I moved from the States to the UK. I just bought a really good power step-down converter (has to be step-down rather than a standard adapter, and watch the wattage of the adapter). It worked fine.
I hope you didn't buy a new one, ours stopped last week after 25 years. All that was needed were new brushes for the motor. Anyone with a screwdriver could replace them. 4Kenwood had the parts to me in a couple of days.