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Motor stopped working

Power light on mixer is yellow instead of green but motor is not working

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Does it work on liquidy content? If it does the reason for not working could be the mixer too thick for its power and may burn motor.

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Smoking and overheating during use does not usually indicate a problem with motor oil. Kitchenaid stand mixers have sufficient oil in them to lubricate the motor for its lifetime.

Smoking and overheating are geneally caused by overuse. Consult your use and care guide or Kitchenaid Customer Service to ensure the mixer is being used properly. Customer Service would also be able to send you a new Use and Care Guide at no charge.

Their toll-free telephone number is 1-800-541-6390.

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regards
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