Question about Sony BRAVIA KDL-40V2500 40 in. LCD HDTV

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I was watching tv and the sound just went out

I have a 52" sony bravia hd lcd tv. i was watching when the sound just went off. i had verizon fios installed the day before and everythinh was working fine. i still get my video just no audio.

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  • 19,396 Answers

Hi.

To start check sound settings using both the TV remote and the Verizon box remote. Ensure volumes are not muted etc.


Turn off the TV, Turn off the Verizon box, and disconnect both from power.

Check the cables that run from the receiver box to TV. If possible test using a replacement cable or a different kind of cable.

Connect power back, and turn the devices back on.

If still there is no sound, then test the TV connecting a DVD player or a game console on a different Input.

If the new device has sound, then the problem is either the connection cable or the Verizon box. Call Verizon for service.

If the new device has still no sound, then the fault is concerning the TV.

In that case call Sony at the number listed on the user manual to get service support.

Note:

On flat screen Bravia, the audio circuit is located on main PC board, and must be repaired at component level.

If your bravia uses an external sound system, like an home theatre, then test the TV using built in sound speakers.


Parts available here.

Posted on Feb 01, 2010

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