Question about HP Computers & Internet
Important This section,
method, or task contains steps that tell you how to modify the
registry. However, serious problems might occur if you modify the
registry incorrectly. Therefore, make sure that you follow these steps
carefully. For added protection, back up the registry before you modify
it. Then, you can restore the registry if a problem occurs. For more
information about how to back up and restore the registry, click the
following article number to view the article in the Microsoft Knowledge
322756 (http://support.microsoft.com/kb/322756/) How to back up and restore the registry in Windows
To resolve this problem, remove the affected filter drivers. To do this, follow these steps:
User Account Control permission If you are prompted for an administrator password or confirmation, type your password, or click Continue.
There can be many instances of the registry subkey that is mentioned in step 2. You must make sure that you are in the appropriate registry subkey before modifying the UpperFilters and the LowerFilters values. To verify that you are in the appropriate registry subkey, make sure that the Default data value is DVD/CD-ROM and the Class data value is CDROM.
Note: After you remove the UpperFilters registry entry and the LowerFilters registry entry, you may lose functionality in certain programs such as CD recording programs. In this scenario, you must reinstall any affected programs. If the problem recurs, contact the program vendor to determine whether an update is available for the program.
Worked for me
Posted on Feb 01, 2010
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Posted on Jan 02, 2017
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