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No gps signal with tomtom - Tomtom ONE GPS Receiver

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Solution for No GPS Signal

To pinpoint your location, you need to get signals from at least 4 satellites. If you receive signals from less than 4 satellites or the signals are not strong enough, the Driving View stays gray and one of the following messages is shown in the bottom right corner of the Driving View:

  • Waiting for a valid GPS signal
  • The GPS signal was lost sec ago
Note: In previous versions of the TomTom application the message may vary.
If you see any of these messages, try the following:

Finding a GPS signal
In the following cases it can take up to 5 minutes to find your current position:
  • You use your TomTom device for the first time.
  • You haven't used your TomTom device for a longer time.
  • Your TomTom device has been relocated without using it (e.g. after traveling by plane or train).
If it takes longer than 5 minutes, make sure that you are in an open place without tall buildings or trees around you.
Once your TomTom device has located your current position, the Driving View is shown in full color and shows your position on the map.
Tip: Most TomTom devices can use QuickGPSfix™ to locate your current position faster.

Flight mode
On devices with built-in GPRS connectivity, flight mode also disables your device’s GPS reception.
To switch flight mode off, tap Flight mode in the preferences menu and then select Restore connections.


Clear View
Your TomTom device must be outdoors to locate your current position.
Try repositioning your device in your car; ideally, try to position it at the lowest possible point directly on the windscreen.
Some vehicles have a heat reflective shield embedded in the windscreen, which may prevent your device from locating your current position. If this is the case in your vehicle, use the TomTom External Antenna Kit (available as an accessory).
Tip: As a reference, place your device outside your parked car to see if it can find your current position.


Reset your device
Reset your TomTom device. Click here to learn how to reset your device.


Install the latest application
We recommend always having the latest version of our application installed on your device.
See also: How to check for and install an updated version of the TomTom application?

Posted on Feb 04, 2010

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My tomtom one gps can't get signal


When was the last time you updated the QuickFix of your TomTom? It helps your GPS to find the satellites.
Please, do the following:
1) Install "TomTom Home" software in your computer from www.tomtom.com
2) Start TomTom Home in your computer
3) Plug in the GPS dock to your computer's USB port and place the GPS on the dock. The green light on the bottom right of the GPS should turn ON to indicate that the GPS is getting power from the dock and charging
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Please, report back if you need further assistance
My ID: alexocuello_

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1 Answer

NO GPS SIGNAL


hi go online and update automatic. it wil receive new info about satts an wil function like before. do this couple of times a year. good luck

Feb 04, 2010 | Tomtom ONE GPS Receiver

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The TomTom now takes 20 minutes to find a signal


try downloading tomtom home on your pc and synchronise, this should download any updates and gps fixes etc onto your device, good luck

Aug 05, 2009 | Tomtom ONE GPS Receiver

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Go to TomTom Home on your computer and do a update for your unit. In the update list you should see a GPS quick fix which helps the TomTom's aquire a signal faster. Hope this helps.

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My tomtom keeps saying waiting for gps signal. was working perfectly, now wont pick up signal wherever we are


go to tomtom website ----> support ---->select product,

in the search box type in "lose signal",
click the "2. Updated - No GPS signal"
then follow instructions.

if it help rate the Solution Please

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Apr 20, 2009 | GPS

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My tomtom not finding any gps signal


did you save a backup of your original settings/software via tom tom home?

Jan 07, 2009 | Tomtom ONE GPS Receiver

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No GPS signal?


I had this problem (waiting for a valid GPS signal). I did a factory reset and the unit started working again (yes, I lost all my settings, but what good is a GPS unit that just sits there waiting for a valid GPS signal?). To do a factory reset, go to menu -> change preferences -> Reset factory settings.

Jan 17, 2008 | Tomtom ONE GPS Receiver

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