Question about Western Digital My Book Essential Edition (WDG1U5000N) 500 GB Hard Drive

2 Answers

WD my book external hard drive is not recognized by Vista and Xp

I'm semi rpo photographer and my all pictures is in my hardrive.My hard drive till this morning was working properly.But since this morning I can't use it.
Whenever I plug in,new hardware is found it says but after that it doesn't install it.it shows as usb driver. It happened after I plugged my old Ipod which doesn't work anymore.
I don't know what to do..
Please help...

Posted by on

  • ebarin Mar 03, 2008

    I went to Best buy and I got new hard drive.So with extra 95$ they transfered my all data from old one to new one.

    Thanx for tryig to help Bob.

    Have a good day!

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What I do to get my "MyBook" to recognize is I pull both plugs in the back. When the Drive completely powers down, I then plug the USB back in. After I plug it in, I then plug the power cord in. Typically I have to do this a few times but it eventually recognizes it. Hope this helps future viewers.
J. Daniel

Posted on Jun 09, 2010

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If you are using Google Toolbar, uninstall it. There is some conflict btwn MB, Vista and Toolbar that causes Vista not to see MB (at times) - I fought the non-recog prob for 2 weeks with MB suppoort and just discovered this idea this AM - I have sinces installed the Toolbar beta version and everything is OK - so far ; - )

thanx

Bob

Posted on Mar 02, 2008

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