Question about Apple iPhone Smartphone

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I have plugged an extended battery to my iphone - while I was downloading information - Iphone and battery went dead after a while. Now plugging in the Iphone it seems dead - not even itunes see the phone

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  • franques_lee Feb 01, 2010

    No phone does not turn on at all - I have held the main button on for 20 seconds then the power button and tried both simultaneously - no luck - phone is completely dead.

  • TragicManner May 11, 2010

    Just to clarify, does the iPhone still turn on and allow you to use it as normal? (besides having it be detected by your computer, of course)



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It's starting to sound like the phone may very well be bricked. Holding down the power button and home button was the first thing that came to mind, so it's too bad that didn't work.

Not all hope is lost, though. You can try and see if somehow you can get the phone in DFU mode, even though it is unresponsive. Follow the directions here. They even have a video to help, which is really helpful, as timing is key with DFU. The only thing you'll be doing is acting as though the iPhone is currently on like in the video, even though yours is not.

If that doesn't work, unfortunately, you may need to make a claim with the extended battery manufacturer and try talking to Apple. The battery company has it in their best interest to fix your situation in an effort to keep you, their customer, happy. Hopefully they see it that way!

Posted on Feb 01, 2010

Testimonial: "Thanks for the feedback - I have tried everything to get into DFU mode and no luck. Seems this has turned into a brick "


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If you have plugged your iPhone into a charger for more than 10 minutes and nothing happens (meaning it won't show a screen). Then:

1. Make sure the iPhone is plugged in via the Power point (not the computers USB).

2. Make sure it is plugged in for more than 10 minutes.

The reason for this is that when the Battery Charge has run down, (extremely low),
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  • and USB power isn't enough to charge it (from this state).
  • AND, Apple will ask you how have you plugged it into the Power point, for 10 minutes.
IF YOU have done that and still nothing, then it is highly likely that your iPhone battery is dead.

The quickest way to resolve this, is to take it into an Apple Store. Their Tech people are able to (fix it - either by replacing the iPhone, or by replacing the battery).

The Apple Stores are listed on Apples website. You have to make a booking online (using your Apple ID - which you set up when you 1st connected your phone).

If you have difficulty with this, then you will need to call Apple (in your area / country) to get them to assist you.

Apples website is: - America - Australia

From either of these websites you are able to navigate to your countries website (if it is not one of these).

ALSO, view the information via the link below, prior to calling or going into an Apple Store :

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