Question about GE GSS25LGM Side by Side Refrigerator

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No water from dispensor in door.

I recently replaced the water dispenser filter. The original style was no longer available, so I installed the recommended replacement part #MWF. A couple days later the water dispensor stops working. I can hear the switch and pump activating, but, no water comes from nozzle.

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  • 619 Answers

Ice supply line is frozen in the freezer door. Using a hair dryer with the door open you have to thaw the line. This will take time but this will fix.

Posted on Feb 01, 2010

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At the bottom of the freezer door ( remove the kick plate ) , there will be a water line . Follow this line , about 6 " to a connector . Push in on the white ring and pull out the line , at the same time . Activate the water dispensor pad and see if water flows from the line under the refrig . If it does , then the line in the door is frozen . Either raise the freezer temp for several days , so the line in the door will thaw , turn on the dispensor light for several hours , or , I have heard using an air tank will blow the ice out of the line in the door . If no water comes from the line under the refrig , while activating the pad , then replace the water valve , behind the refrig , the piece the wall water line connects to on the refrig .
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I recently replaced the water dispenser filter. The original style was no longer available, so I installed the recommended replacement part #MWF. A couple days later the water dispensor stops working. I...


The water supply line going up thru the freezer door has frozen. Quick way to test is to disconnect incoming line at bottom of freezer door and close door and activate switch to see if water getting to the door at least. If it is then you will have to defrost the line in the door with a hair dryer. The area that freezes is near the switches. Slow process but will work. or unplug for 24 hours which is real inconvenient.

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Water won't come out of the dispenser. I Checked to the door and the water works to the door, but won't come from the dispenser.


open the door, place a blanket over the opening to keep yopur food cold, and use a blowdryer on medium to warm up the inside of the door in the area where the water comes out. It should thaw the line.

I had the same problem yesterday, and the water was flowing normally in about 10 minutes.

if you dont have a dryer, it will thaw on it's own, but may take a little longer

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Most likely reason water not dispensing out door 1) You can turn up the temp in the freezer to see if it thaws in a couple of days, 2) Turn on the dispenser light and leave it on, will thaw the line and keep it thawed, 3) the water tank is frozen in the fresh food side (you can defrost with a blow drier) 6) the fill valve went bad or plugged ( power to fill valve but not opening) ($50) 7) Micro switch went bad in the dispenser for the water side 8) Door switch bad 9) Install a heater kit to thaw the line and it will keep it thawed ($35) PN#1381601 10) You can replace the whole door if insulation gone bad in door ( $500 to $800) 11) a broken wire to the fill valve ( no power to fill valve ) 12) with GE refrigerator bad dispenser boards or control boards ($400 and $150) 13) plugged, faulty or incorrectly installed water filter let me know more about you problem and I can help..

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