Question about Dell Inspiron 1000 Notebook

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Can not contact to IE, reinstalled win XP with all updates including SP 2 & 3.

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  • floyd randolph Feb 01, 2010

    i am not connecting to the internet. i ran both indept malwarebytes anti malware and avast anit virus both found no problems. when i click on IE recieve the old standard error message by microsoft.

  • floyd randolph Feb 01, 2010

    Reads has such: This error report includes: information regarding the conditionof Internet Explorer when the problem occured, the oerating system version and computer hardware in use: your digital produc id, which could be used to identify your license; and the internet protocol (IP) address of your computer.

  • floyd randolph Feb 01, 2010

    yes using geniue Win XP and using the internal LAN

  • floyd randolph Feb 01, 2010

    ty cuold not access abexo has well trying to install IE 8 at present.

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  • Dell Master
  • 4,924 Answers

First take a look to be sure that your date and time are set correctly ..and after that if this was an issue get them right and try again ..
if it isnt that ..and when you installed and durring the updates it got to update the IE too .and now it is & or 8 ..I suggest to uninstall those cause sometime they do not get right cause have problems ..so ..go to control panel ..and add/remove programs ..and remove the internet explorer 8 and than 7 .until you get to the default 6 ..In this point it had to work ...
If in the future it will ask to install updates for explorer ..you can try again to install 8 again ..but avoid 7..it was a very unsuccessful update and for some operation systems it makes hell ..
Let me know how it is working ...

Posted on Feb 02, 2010

Click on the link below to learn how to reinstall or to repair Windows Internet Explorer in Windows Vista and Windows XP.

http://support.microsoft.com/kb/318378

Posted on Feb 01, 2010

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  • Master
  • 838 Answers

Hi, Thanks for joining us.

Please clear the issue, whether you can't open the IE or IE is not connecting internet or not viewing pages?

Please try with mozila firefox. http://mozila.org .

Let me know the result.

Thanks once again

Posted on Feb 01, 2010

  • Mohd. Tareq
    Mohd. Tareq Feb 01, 2010

    Is that error message like Send an error report / Don't send . which version of IE are you using now?
    Please tell me the error details by clicking Details in error box[If any].

    I will suggest you further after getting the report type.

    Thanks for being with us.


  • Mohd. Tareq
    Mohd. Tareq Feb 01, 2010

    How do you connected to internet?? is your LAN card built-in or additional??? Seems the issue is showing in LAN. Also let me know you are using genuine XP.

    Thanks


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