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Avaya Partner-18D phone

We have an Avaya phone with two automated attendants. The announcement on each attendant tells callers to press 3 for our address, directions, fax numbers, etc. I need to change the announcement which lists our address (NOT the automated attendant annoucement) but don't know how to modify the information that is received when 3 is pressed. Can you help? Many thanks.

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Has this been solved?

Posted on Jun 03, 2008

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SOURCE: Changing announcement on Avaya Partner ACS phone

Selector code 3 is playing an announcement. You have to go into programming, press selector code 3. depending on the voiceail yu have....you may be able to modify it right there.. Other wise you willl have to find the annuoncements.

If you repost with what voicemail model it is, i can tell you exactly.

Posted on Feb 19, 2008

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Selector code 3 is playing an announcement. You have to go into programming, press selector code 3. depending on the voiceail yu have....you may be able to modify it right there.. Other wise you willl have to find the annuoncements.

If you repost with what voicemail model it is, i can tell you exactly.

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