Question about Kenmore 55612 / 55614 / 5561 / 655619 Side by Side Refrigerator

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Kenmore Elite 5771 - No crushed ice

I had my new Kenmore Elite 5771 delivered 02/15/08 and the crushed ice dispenser will not function. It jams after dispensing very very little. The cubed ice is generally not a problem. The one time I had an issued with dispensing cubed, I dumped the ice to find the crushing blades tangled on each other. I untangled the blades which restored cubed dispenser but the crushed ice dispensing still doesn't seem to have the power to actually crush the ice. The motor whines and shuts off until it resets itself three minutes later as stated in "Trouble Shooting" section on manual.

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  • HandyMandy Feb 19, 2008

    model 106.5771 701

  • Gary Davd
    Gary Davd May 11, 2010

    post your complete model Number from the unit

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5 Suggested Answers

Master_Tech
  • 770 Answers

SOURCE: THE ICE CUBE DISPENSER 0NLY SHOOTS CRUSHED ICE

yes and no ...... there is no real adjustment for it but you may have a sticking solenoid .....OK in the back of the unit remove the hopper and you will see the solenoid loop (white Plastic) in the back wall this need to pull up in order for the unit to dispense cubes. it maybe sticking ....now by moving it up and down a few times with your hand to make sure it is free....next dump all the ice out of the hopper and check the arm thathat sticks out the back of the hopper make sure it is not frozen after that reassby and place a few cubes back in the hopper to see if it is working..Let me know

Posted on Feb 16, 2008

  • 172 Answers

SOURCE: Kenmore side-by-side only dispensing crushed ice

Hi blkshop,
Most likely the problem you are having is with the crushed ice solonoid. It is located in the back of the freezer behing the icebucket. The little metal arm from the icebucket goes into a hole, the hole is part of the solonoid. To make sure the problem is with the solonoid, first take the icebucket out and look at the little metal arm on the bottom. When you lift it, it will open for crushed or cubed ice in the bucket dispencer hole. If it works properly then the solonoid is bad.
This repair is sometimes a really hard repair, because it is so hard to get all the stuff out of the way to replace the solonoid. You have to remove the icebucket holder and most likely the icemaker, and on some models you will have to remove the fan and several other pieces to get to it. If you feel like trying the repair let me know, I can ship you the part, I keep almost everyone of those on hand, all I would need is your model and address. My number is (865)945-3808. or my email is mca0824@aol.com . Thanks and I hope this will FixYa. Michael Anderson

Posted on Sep 24, 2008

  • 311 Answers

SOURCE: Ice dispenser is stuck in crush mode

Carriage that moves ice bucket rod up is frozen.It's right by the auger drive mote on the left- square hole. Remove bucket and try to free it with your finger. If no luck take hair dryer until you can move it up and down.

Posted on Nov 28, 2008

  • 1 Answer

SOURCE: Model 363-9534753 Kenmore icemaker not dispensing ice cubes

I had the same issue and here's what I did to fix it. I pulled out my ice bin. Pushed the metal rod that's underneath it up. Pushed it back into place so that the metal rod would go above the lever in the hole in the back. Sorry- don't know any of the technical terms or names of parts, but once I readjusted the position of the rod I got ice cubes. Hope it works for you!

Posted on Apr 28, 2009

MNTECH
  • 1543 Answers

SOURCE: ice maker only crushes/does not cube

Remove the ice bin. Look at the back wall, behind where the bin was. You should see a rectangular hole, about 1.5 x 1 inches near the bottom of where the ice bin was. There should be a white plastic part inside the hole. This plastic part should be able to be lifted up with your finger, and drop down again when you release it. If is does not move, it may be frozen, or the electrical solenoid connected to it may have melted. If the part moves freely, just replace the ice bucket and try to dispense cubes again. (the metal arm sticking out the back of the ice bucket might have gotten on the wrong side of the white plastic part in back)

Posted on May 23, 2009

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1 Answer

Mu Kenmore refrigerator's ice maker is dispensing crushed iced even in the cube mode


Take out the ice bucket and check the metal arm and make sure it moves freely. Ice may have gotten stuck.

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Good Afternoon Friend,

I understand that the ice maker in your Frigidaire refrigerator, model# FRS23H7CS, is crushing your ice, but will not dispense the crushed ice. It sounds like the dispenser is possibly jammed. Follow the following steps for a possible resolution:

    1)The ice has melted and frozen around the auger due to infrequent use, temperature fluctuations, and/or power outages. Remove the ice container, thaw, and empty the contents. Clean the container, wipe dry, and replace it in the proper position. When new ice is made, dispenser should operate.

    2)Ice cubes are jammed between the ice maker and the back of ice container. Remove the ice cubes that are jamming the dispenser.

    3)Ice cubes could be frozen together. Use the dispenser often so that cubes do not freeze together.

    4)The ice cubes are hollow or smaller than normal. The ice & water filter cartridge could be clogged. Replace the filter cartridge. Dispensing system operates best at 20 - 100 psi water pressure. Well water pressures should fall within this range.

    If the above does not work, I suggest resetting your appliance, by either unplugging it or shutting the power off at your home's circuit breaker, for 3-5 minutes. Turn the power back on and try dispensing crushed ice. I ask that you please follow up with a comment on the post, at your convenience, to advise if further troubleshooting is needed or if your appliances status has changed successfully.

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1 Answer

I have a Kenmore side by side, not sure the model, but it's probably 10 years old or so. It has an ice maker with water, cube and crushed ice dispenser. The ice maker works fine, but it will not dispense...


Most of the time the bin has been removed and not put back in properly. When this happens ice blocks the drive motor. Remove the bin and turn the auger by hand make sure it will turn and is not jammed. Now with the bin out push the light button in that turns the light out and have someone push the button for ice while the door is still open the motor should turn in the back make sure thereis no ice blocking it. If it turns nothing is wrong with the motor. The clicking sound is usually the motor jammed by ice or the auger not engaged on the motor. hope this helps good luck

Aug 15, 2010 | Kenmore 55612 / 55614 / 5561 / 655619 Side...

1 Answer

Ice cube dispenser will only deliver crushed ice


Remove the ice bin, and in the back of the freezer you'll see a square opening with a white plastic piece inside. When you dispense cubed ice this piece lifts up, lifting the long metal rod that runs along the bottom of the ice bin. When that rod lifts it opens the ice flap at the front of bin, allowing cubes to be dispensed. If the flap is not open, the cubes will be ground against the cutters and you will get crushed ice.

Here's what you can do to make it so that you always get cubed ice. Take a wine cork and stand it on end. Using a good knife, I positioned the blade about 1/3 of the diameter from the edge and cut all the way through the length of the cork. Then remove the ice tray.

Now put your finger in the sqaure opening and lift up the white pastic piece. Slide the modified cork under the flap so that it is jammed into the raised position. (This is the position it should be in when you are asking for cubed ice.) Now slide the ice tray back in while using your left hand to push the plastic ice flap at the front of the tray to the left side (again, the position it should be in for delivering cubed ice). Peer under the tray while you're slowly sliding it back in so that you can see if the metal rod connected to that ice flap successfully slides into the square opening at the back. If it can't slide in above the cork-raised plastic piece, you may need to pull the cork back out and trim a little more off it.

This worked for me... I can't get crushed ice anymore, but I've only needed crushed ice once in the 16 months I've lived here so that's not an issue for me.

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1 Answer

Crushed ice option don't work properly . samsung RS2530B


if it new call sears for service...with crushed ice the augar moter turn the other direction... it must not be turn the other way could be a switch in the control...

let me know for it help if NOT please let me know and I will be glad to do more in depth.

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1 Answer

I have a kenmore elite model number 795. my ice dispencer only gives crushed ice even though its set to cube


1st i would remove all ice out of bin, clean outBIN with warm water under sink. put ice back in do not throw away for testing purposes. if worked then a cube may have been caught in bucket chopper improperly . if didnt change anything could be a bad crusher solenoid. in home service could run you 90-145 dollars depending where you live. if you do it yourself crusher dispenser solenoid will run about 30-50 DOLLARS. hope this helps

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1 Answer

Only crushed ice comes out of dispenser


your model # is incomplete but here it goes.

1.take your ice container out and run hot water thru it. you want to defrost all of the ice build up inside of it's housing.
2. make sure the long lever under the container moves up & down when you press on it.
3.w/the container removed, you will see a fork like object and next to it amn openning w/a small plastic square part inside. make sure that part moves freely up & down. that solenoid is what gives cubed ice.

let's start there first

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1 Answer

Icejams in the drop area.


Ice dispenser will not dispense cubes or crushed ice. Help?

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8 Answers

Kenmore elite (106.53606202) ice maker will not dispense ice


When you push the ice dispensing lever, you should be able to hear the micro-switch clicking. If no click, the switch is faulty. The auger motor which is activated by the lever could also be faulty. This is the motor that causes the auger in the ice bucket to rotate one way for crushed ice and the other way for cubes. The auger could also be jammed. Try switching between crushed and cubes to unjam the auger. Empty the ice bucket and start again.

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