Question about Philips 37PF7320A 37 in. HD-Ready LCD Television

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My menu screen keeps popping up and won't go away

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If you are comfortable, take the back off and on the lower right hand side, locate the control IR pickup board. (The Remote sensor). Follow the ribbon cable and relocate that wire away from the inductors on the X board.

You could also try a software update. That may fix the problem.

Posted on Feb 01, 2010

Testimonial: "I downloaded the software upgrade and it has fixed the problem. Thank You for your help."

  • PeaceNJoy Aug 04, 2011

    I would do the software upgrade before you mess with the hardware. I just did the software upgrade and it was simple and it fixed my problem of the TV reverting to the Menu. Go to philips.com and type in the model number of your TV. Click on the Firmware Upgrade Software link and download the autorun.upg file to a USB drive. Instructions on upgrading your TV software can be found here:http://www.p4c.philips.com/files/3/37pf9...
    Good luck!

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Osd volume control won't go away


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My menu screen keeps popping up and wont go away


Unplug,replug about hour later,let see if it reset itself,see if it go away.Not the manual controllers board is dead,the board in the right of the tv.

Dec 14, 2009 | Philips 37PF7320A 37 in. HD-Ready LCD...

1 Answer

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You have it in the demo mode go into menu and turn it off.

Aug 06, 2009 | Televison & Video

1 Answer

Menu pops up continually


Replace contact switches on Front panel board on/off vol- vol+ ch- ch+ Menu First try cleaning them with contact cleaner if that does not work /replace them.

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Menu keeps popping up; Stuck buttons perhaps?


Yes, a stuck key would be a likely culprit. Sometimes a key will get stuck out of just plain useage/wear, or, pop or other liquid spill or splatter will result in a sticky key. Press on the suspect key-compare to another key- different feel will tell you a problem exists.

Low cost keyboards don't generally have the life expectancy as older higher quality ones. Laptop keyboards are also more fragile, and subject to problems.

Dec 23, 2008 | Dell E153FP 15" LCD Monitor

1 Answer

Config screen keeps popping up


A friend of mine had the exact same same problem. I think I fixed it, because it has been 2 hours, without the menu popping up. You need to open the monitor:

- Place it face-down on a flat surface
- Remove the cover of the hinge by gripping it with both hands and gently squeezing and pulling.
- Undo the 4 screws and remove the stand (base)
- Undo the four screws tha hold the cover down (4 corners)
- Use a flat screwdriver to seperate the 2 halves (I used 2, a small one to lift the back, a bigger one for leverage)

You will see a small PCB, fastened by 3 screws, at the bottom (where your menu+on/off buttons are) with a ribbon connection to the screen. Next:

- Unscrew the PCB, and gently lift it out.
- Clean the microswitches and the ribbon cable connection.
- Reassemble the monitor.

To clean microswitches and the connection, I used Kontakt Video 90 spray. There must be sprays on the market where you are. It's basically an alcohol-based cleaning spray. Good for cleaning video/tape/floppy heads, CD/DVD lenses, memory modules, etc.

Good luck!

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1 Answer

A problem with the television


Just guessing but the menu button the remote may be sticking Try turning the remote away from the TV. Also the menu tact switch inside the set may be defective

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1 Answer

Menu keeps popping up


Never a good idea to clean with any spray cleaner. The cleaner does get down in the button bar and cause corrosion and shorting along ribbon cable. Use screen wipes for computer monitors only on TV's and any type of monitors. You can remove the back of the case. And remove the button board and clean with a cue tip and alcohol along ribbon cable.

Nov 04, 2007 | Acer AL1912 19" LCD Monitor

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