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Dvd drive not recognized in windows

I can open it and put in discs but it doesn't show up in my computer. Device manager says it is working properly but It's obviously wrong.

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Sorry couldn't remember login info to acct. that i just posted this with. No about device manager and no there aren't any jumper settings

Posted on Feb 01, 2010

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Try this

http://www.fixya.com/support/r3688895-cd_rom_or_dvd_drive_not_seen_in_windows

Posted on Feb 01, 2010

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1st of does it display a small cross on it in device manager, if so its disabled just right click and click enable it will work, if not check up the Jumper setting if its proper i mean is configured as a slave, the correct setting can be seen on the top of the drive on the company's logo label, if its correct check the ribbon SCSI cable/ SATA IDE cable as the case may be, may be it helps ?

Posted on Feb 01, 2010

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1 Answer

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A couple troubleshooting steps.
Power the laptop off and remove the battery. There will either be a single screw on the back of the laptop or a spring button next to the DVD tray. Push the button to pop out the DVD player or remove screw, stick a paper clip in the tiny hole next to the DVD eject button and pull the DVD drive out and then firmly push the drive back in to verify it isn't seated all the way. Now put the battery back in and power on the laptop. Enter BIOS and check through the menus and ensure the DVD drive is not disabled. If you have followed these steps. Refer to the next section.

If you answer yes to any of the following you will need to replace the drive.
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Is it a CD player? Are you trying to play DVDs? Does the CD player show up in device manager? (Right click "My Computer", click Properties, Hardware Tab, Device Manager. If it doesn't show up at all then the drive probably needs to be replaced.

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Does BIOS still recognize the drive? Also, check to make sure the IDE / SATA cord is fully connected, the dirve will operate with power, but wont be recognized without the other cord. If the cords are connected and BIOS reads it then win7 should autodetect it. If its not, it may be the disc itself, try putting something you know for a fact works. If the problem persists, try adding the hardware through the device manager, or deleting all mention of it, then re-adding it through the device manager. This tricked worked for Xp machines, although Ive never had to try it on a Win7 machine, it should still work.

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Computer won't recognize the player. I tried installing the disc it came with but I can't figure out how to get it to work. It just downloads files and thats it.


Try going to the Start Menu and clicking on "Computer", look to see if it shows up in there.... If not go to Windows Media Player and go to Sync and look on the right and look if it shows up...... If this doesn't work, get a music program such as Rhapsody..... Connect your Nextar MA933A MP3 Player and check to see if it shows up as a device to put songs on........ If all else fails, then go to the Device Manager..... This can be easily done by going to the Start Menu and in the search box and typing in "Device Manager" (no quotation marks)... Go down to the bottom with Universal Serial Bus and check if the MP3 player shows up there, if it does, but shows up with yellow by it, then that means your device is not working properly and should be reinstalled....... Hope this helps :)
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2 Answers

My computer no longer "sees"


hello
at end of this instruction set, see link to review more questions/answers,as your issue with CD/DVD ROM will vary .


This document applies to HP and Compaq desktop computers with Windows XP, Me, and 98. Use this document to make Windows and the CD writing software recognize the CD or DVD writer drive. Start at Step 1; do not skip to other sections until Step 1 has been completed. Step 1: Does Windows detect the CD or DVD drive? Use Device Manager to determine if Windows is recognizing the drive:
  1. In Windows XP, click Start , and right-click My Computer . In Windows 98 and Me, right-click the My Computer icon on the desktop.
  2. In Windows XP, select Properties , click the Hardware tab, and then click the Device Manager button. In Windows 98 and Me, select Properties , and click the Device Manager tab.
  3. Click the plus sign (+ ) next to DVD/CD-ROM Drives (or similar) category.
  4. Do the following depending on what is listed in the DVD/CD-ROM drives category:
    • If the CD or DVD drive name is missing , the drive is not being detected by Windows. Close Device Manager and skip to the section CD or DVD drive is not recognized by Windows .
    • If a drive name is shown but is disabled (icon is marked with a red X, c00877300.gif ), the drive has been disabled. Right-click the drive name and select Enable . You may have to restart the computer to complete the enabling process. The drive should work correctly once it has been enabled. NOTE: If the drive cannot be enabled, a required service or driver that the drive needs is not functioning or has been disabled. Click the plus sign next to IDE ATA/ATAPI controllers and troubleshoot any problems found according to any error codes in Device Manager. Resetting the BIOS may also resolve this problem.
    • If a drive name is shown but contains an alert icon (an icon marked with an alert symbol, c00877301.gif ), then use the section Using Device Manager error codes to troubleshoot the problem. You may also use the next section Disc burning software does not recognize the original drive to reset the drive configuration.
    • If the CD or DVD drive is listed as normal but your disc burning software does not recognize the drive, Device Manager shows no special icons c00877302.gif . Windows is detecting the drive but the writing software does not. Leave Device Manager open and continue with the next section Disc burning software does not recognize the original drive .


here is a link that will give you several other questions and answers to CD/DVD ROM issues.

http://h10025.www1.hp.com/ewfrf/wc/documentSubCategory?tmp_rule=11843&tmp_task=solveCategory&lc=en&dlc=en&cc=ca&lang=en&product=443069

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