Question about Sony KDF-E55A20 55 in. LCD Television

1 Answer

Pink Spots on Display

My television is just over 2 years old and i have recently noticed pink spots on the display. They are especially easy to see while watching programs with a white background, like a hockey game.

These pink spots almost look like fingerprints but they are not.

Is this a problem with the optical block?

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  • RankinHD Mar 22, 2008

    Same problem TV purchased 3/18/06. Contacted Sony never heard of problem?

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1 Answer

I am not surprised that Sony would not admit that there are more problems with this model of their HD televisions.

I just had a service repair technician from an authorized Sony repair store examine the problem and he came to the same conclusion - the optic block needs to be replaced. Apparently it cannot be taken out and cleaned - it has to be replaced.

The estimated cost of the repair is approximately $1,400 Canadian dollars. I got a written estimate from the service technician and i will be writing Sony Canada a letter (and including a copy of the estimate) to ask them what they are going to do about this.

Posted on Mar 26, 2008

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1 Answer

Pink spots when we turn on.


1. reset it to factory default, by Hold the [exit] button on the remote untill A prompt appear asking you to confirm your choice.
2. Do software upgrade.
For further information, please add you commend.

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Light green and pink spots on my hd tv!!!


For the spots....

I had the same problem, first a blue spot then a green spot showed up. I contacted Panasonic Customer Support. They sent someone out and they fixed the TV for free. They reprogrammed the EEPROM chip in the TV. It is a defect. My TV was 4 years old and out of warranty. They came out last week.

So long as it is not happening by something you have done. It will be fixed free of charge. Call them, it solves the problem.

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1 Answer

I have a Panasonic model # PT-44LCX65 TV and have just replaced the lamp, as it was time to do so. A pink dot, that appeared before the old lamp needed replaced, remains on the picture. How is this fixed?


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That is what others on this site suggested to me, and I did it and got all repairs covered under warranty by Panasonic even though my TV is 2+ out of the warranty period.
Good luck!

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Possibly a magnet was is the reason.Can you Degauss from the menu>>?

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IT SOUNDS LIKE THE MAIN BOARD IS BAD. THERE IS 2 DIFFERENT VERSIONS FOR THIS SET .AM02 UNITS OR VERSION 0001 UNITS. THE PART NUMBER IS BN94-00695E. THEY BOTH ARE ABOUT $210 + $50 CORE.
DON..


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2 Answers

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thats a defective light engine..............new tv buddy..............its a known sony problem..........dont listen to thier b.s.

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