I am not surprised that Sony would not admit that there are more problems with this model of their HD televisions.
I just had a service repair technician from an authorized Sony repair store examine the problem and he came to the same conclusion - the optic block needs to be replaced. Apparently it cannot be taken out and cleaned - it has to be replaced.
The estimated cost of the repair is approximately $1,400 Canadian dollars. I got a written estimate from the service technician and i will be writing Sony Canada a letter (and including a copy of the estimate) to ask them what they are going to do about this.
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1. reset it to factory default, by Hold the [exit] button on the remote untill A prompt appear asking you to confirm your choice. 2. Do software upgrade. For further information, please add you commend.
you most likely have a light engine problem ocouring causing the pink spots they usualy have to be replaced with a remanufactured light engine you might see if you got a extended warranty on the unit as this can be a tad expensive
I had the same problem, first a blue spot then a green spot showed up. I contacted Panasonic Customer Support. They sent someone out and they fixed the TV for free. They reprogrammed the EEPROM chip in the TV. It is a defect. My TV was 4 years old and out of warranty. They came out last week.
So long as it is not happening by something you have done. It will be fixed free of charge. Call them, it solves the problem.
There are a few other threads on this board with the same issue, some say green spots, some say red spots, in my case it was blue/purple spots, but the solution is the same for all of them. Contact Panasonic and tell them that you read online that they are offering a warranty repair for this known "fuzzy spots" issue. They will send out a local repairman who will perform an EEPROM update to one of the computer chips inside of your TV, and viola good as new. That is what others on this site suggested to me, and I did it and got all repairs covered under warranty by Panasonic even though my TV is 2+ out of the warranty period. Good luck!