Question about Sony KDF-E55A20 55 in. LCD Television

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Pink Spots on Display

My television is just over 2 years old and i have recently noticed pink spots on the display. They are especially easy to see while watching programs with a white background, like a hockey game.

These pink spots almost look like fingerprints but they are not.

Is this a problem with the optical block?

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  • RankinHD Mar 22, 2008

    Same problem TV purchased 3/18/06. Contacted Sony never heard of problem?

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1 Answer

I am not surprised that Sony would not admit that there are more problems with this model of their HD televisions.

I just had a service repair technician from an authorized Sony repair store examine the problem and he came to the same conclusion - the optic block needs to be replaced. Apparently it cannot be taken out and cleaned - it has to be replaced.

The estimated cost of the repair is approximately $1,400 Canadian dollars. I got a written estimate from the service technician and i will be writing Sony Canada a letter (and including a copy of the estimate) to ask them what they are going to do about this.

Posted on Mar 26, 2008

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