Question about Jenn-Air JES9860 Electric Kitchen Range

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I have a Jenn Air 'slide-in' electric range....model JES9800BAF ..... Ser.# 12656349JN Purchased new 1/08/07 Problem: Solid surface cook-top works fine. Control panel/touch pad shows clock time. Below 'time' it said 'POWER LOSS' .... Nothing works, no amount of 'touching' pads has any effect on anything. Control panel has been replaced....Oven Sensor in oven has continuity, ruled out as problem. Double 'High limit switch' on top of oven is 'closed' .... disconnected power leads...re-connected power leads... no difference. When main breaker is turned off then back on it shows two codes.... EE-214 M-214 What is this telling me? I have no detailed repair manual, only a user manual. Can you help? or Where can I get a manual that explains codes?

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The unit has a bad touch pad

Posted on Mar 05, 2010

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Posted on Jan 02, 2017

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