Question about Philips GoGear HDD1850 MP3 Player

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GoGear 8Gb During the loading time after reset i can hear hdd spinnig up but after that it stops. When i try to load mp3 file player freezes and only reset helps. Don`t know what to do.

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You need a firmware upgrade.

Make sure you back up all songs on the GoGear before attempting this solution.

1) Back up all files on the GoGear
2) Open up Philips Device Manager (Start --> All Programs --> Philips)
3) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button
4) Disconnect the GoGear from the computer and turn the GoGear off - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new

Now you can do the firmware upgrade that will prevent this problem from occuring in the future. Open up Philips Device Manager and click the Update tab. This problem was caused because most GoGear's were designed for Windows XP with Media Player 10 (which is no longer the latest standard).

Posted on Feb 19, 2008

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I need Help


I would recommend you to get the firmware upgrade on the device..that usually happens when your device firmware is corrupted...If after you done a firmware upgrade your device doenst work properly contact the manufacturer...

Thank You
Computerrep

**Rate accordingly..

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