Question about Sierra Online, Inc. The Hobbit for Windows

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I can't play or unistall The Hobbit for PC. When I try to uninstall it, a window pops up that says another installation is in process, but there isn't! What should I do?

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If you are running windows XP, hold CTRL+ALT and press DEL on your keyboard. If you are running Vista or Windows 7, select Start TaskMaster after doing CTRL+ATL+DEL.

Once you are in taskmaster, click on processes and make sure setup.exe is nowhere in that list. If it is, click on it and then click on "End Process". Check for any other names of installers you may have used to install your game.

If you can't find anything there, download CCleaner and install it on your system. If you don't want the yahoo toolbar, make sure you deselect it in the installer.

Once CCleaner is installed, go ahead and click on the Tools tab. This will bring up an uninstall window. Try uninstalling The Hobbit there, as this often helps to get rid of pesky programs with non-working uninstallers.

Posted on Feb 01, 2010

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