Question about Lexmark JetPrinter X1185 All-In-One InkJet

3 Answers

Lexmark X1185 won't Print Color

I purchased A NEW Lexmark #27 ink cartridge, properly installed per instructions, however still not printing color, black printing is OK.

My question-what could be the problem

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  • Anonymous Jan 06, 2009

    how can I install a printer cartridge in the x1185?

  • Anonymous Mar 04, 2009

    Same as above. Both cartridges are new, installed into a Lexmark X2250, with the tape removed. Black works, color won't.

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3 Answers

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  • Master
  • 2,072 Answers

On your printer, there is a clean print head adjustment,it is in your menus on the printer itself, It should also be on your print driver in properties. I would try running that up to 5 times before proceding to anything else.
Check and be sure the cartridge expiration date is not exceded. The liquid ink cartridges have an expiration dates. Even though the cartridge is new, Do not rule out a bad or for some reason dryed out cartridge or blocked port at the bottom. If it is indeed brand new and you have the receipt, I honetsly would suspect the cartridge itself.
Ok now, we tried the print head cleaning, and a second cartridge.
Next, I would remove the cartridge, turn the printer off and lightly, very lightly dampn a dusfree cloth with some alcohol, and where the cartridge is located, clean those contacts. reinsert the cartridge and see what happens.
Lastly, you can unplug the printer, remove the cartridges, and place a paper towel under the area where the cardtidge latches in, and dribble in a soapy cleaner, like fantastic, because those inks will dry out in the ports and not allow the ink to flow properly, If you do that, wipe all the excess cleaner up and leave the printer off for an hour or two to allow any remaining liquid to evaporate. Don't use a lot, but trickle it in until you see the ink start to wash out and all the ink is removed.
Take your time, and go from easiest to more difficult. I think that is the process I presented.

Posted on Feb 22, 2008

I use 26

Posted on Feb 20, 2008

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  • Master
  • 3,587 Answers

Check your settings for color or b/w in the printer settings when you try to print something

Posted on Feb 18, 2008

  • Patrick Michaels
    Patrick Michaels Feb 19, 2008

    now that's a sure way to get more support..

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1 Answer

How do I make a test page for my printer to check color.


You need to clarify :
1. Your printer cannot print color even though it prints color well from a test page;
2. Your printer cannot print color in a test print page.

If it is the first one, then you have to set it properly in Window Print Configuration page of that printer;
If it is the second one, then you have to check whether you have installed the color ink cartridge properly in the printer. If the color ink cartridge is installed properly, try to replace another new color ink cartridge. Finally it is still not work, then you have to bring back to the repair center.

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Make sure you are inserting the correct cartridge for your model. Try to clean the print cartridge nozzles using the computer. Load plain paper. Open the Lexmark Solution Center (go to Start, Programs, Lexmark 1100 Series, Lexmark Solution Center). From the Maintenance tab, click Clean to fix horizontal streaks. Click Print. A nozzle page prints, forcing ink through to clean the clogged nozzles. Try to print your file again and check it's properly printing now.

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-detached the cartridge
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Thank you

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Please do not cartridge positions this may damage ur printer ,check if the cartridge has ink in it..



Windows 20001.gif / XP:

Go to Start, Settings, Printers1.gif. (Windows XP: Start, Control Panel, Printers and Faxes).
Right click on the printer icon and select Properties.
Click Printing Preferences.
Click on the Quality/Copies tab.
un check mark Print Color images1.gif in black and white.
Click Apply and then OK.

This start ur printer to printer to print in colour

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I have the same model, and i love it. I know this sounds dumb, but if this is your first refil, did you remove the plastic orange protection tape on cartridge. I know people who forget to do this. If this does not apply....I think your printheads may be clogged with built up ink. You need to manually clean the printhead for colour ink. Use proper cleaning solution and cotton buds, remove colour cartridge, and lay it sideways on paper towel to avoid ink spillage. Now clean down where cartridge sits, until no colour comes out anymore, clean where the cartridge gold part touches the back, but not with solution but with an unscented baby wipe! Now, let it air dry, pick up cartridge careful not to put you fingers on any gold part as oils in our fingers contaminate it. fold a baby wipe in a square, and place ink face on cartridge firmly on it for a few moments. Move it away and you should have 3 little joined boxes of each colour in a neat vertical line. Clear and bright colour, This says cartridge is fine. Replace it as usual. Remeber to reset your ink levels and run alignment if you like. Print a test page to see if it is normal now.

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