Says there is a paper jam and there is no Jam

how to video

door. 3 Push down on the green lever. 24x Paper Jam, Check Tray 1 Gently open the ... Jam, Check MP Feeder Gently pull the jam straight out of the multipurpose feeder. 202 Paper Jam, Open Rear Door 1 Open the ... side to locate a green lever. Note: To clear the Paper Jam error message, you must remove ... above Tray 1 when the duplex function is in use. To clear this type of jam, follow the instructions under the appropriate paper jam message. Lever 4 Gently pull the jam toward you. 5 Insert the tray. Note: Make sure... under the print media is locked down. 23x Paper Jam, Remove Tray1, Pull Down ...

Hi tkasirye,

Welcome to Fixya.

You may need to check again the error code. According to the manufacturer's checklist for error codes, only the following are documented;

1. Error Codes - Toshiba 2860
2. 
   

1. "E01" Paper jam inside machine. "E02" Paper jam near the fuser. "E03" Paper jammed inside machine when power supply is switched on. "E04" Front cover open while copying. "E05" Paper jam near the aligning roller "E08" Paper jam at stacking area in the ADU "E11" Paper feeding jam at the ADU "E12" Manual feeding jam "E13" Paper jam from cassette 1 "E14" Paper jam from cassette 2 "E15" Paper jam from cassette 3 "E16" Paper jam from cassette 4 "E17" Paper jam from cassette 5 "E19" Paper jam from the LCF "E21" Paper jam in transport route 1 (LCF) "E22" Paper jam in transport route 2 (COPIER) "E23" Paper jam in transport route 3 (ALIGNING) "E25" Paper jam in transport route 4 (PFP) "E71" Original feed jam in ADF "E72" Original transporting jam in ADF "E73" Original exiting jam in ADF "E75" 2nd original feeding jam "E81" Paper jam before sorter "E82" Paper jam in sorter "E83" Sorter early arrival jam "E84" Paper in sorter when power is turned on "E85" Joint open jam while copying "E88" Paper jam outside the sorter bin "C01" Abnormal operation of the copier main motor "C04" Abnormal operation of the PFP main motor "C05" Abnormal operation of the ADU main motor "C11" Abnormal operation of the ADU side motor "C12" Abnormal operation of the ADU end motor "C13" Abnormal operation of the upper cassette tray "C14" Abnormal operation of the lower cassette tray "C15" Abnormal operation of the PFP upper cassette tray "C16" Abnormal operation of the PFP middle cassette tray "C17" Abnormal operation of the PFP lower cassette tray "C18" Abnormal operation of the LCF tray "C21" Optics carriage initialize error "C22" Lens initialize error "C23" Mirror initialize error "C26" Faulty exposure lamp "C33" Easy set-up is failed "C35" Developer material exists at the transfer separation adjustment "C41" Faulty thermistor or heater "C43" Faulty thermistor "C44" Faulty heater "C45" Sub thermistor is open
   

Shoulg you not find any of these mentioned error codes, I suggest you contact the tech support especially if the machine is still under warranty.

Hope this helps.

Takasashi

off ur printer then clean paper pickup roller

7.2 Detecting Jams 7.2.1 Delay Jams 7.2.1.1 Delay Jam in Pickup Assembly 0010-4883 iR2016J / iR2016 / iR2020 / / iR2016i / iR2020i Delay Jam in Pickup Assembly The registration sensor cannot detect the leading edge of paper within the jam detection time interval after paper pickup started. T-7-2 7.2.1.2 Delay Jam in Delivery Assembly (Paper Leading Edge Jam at First Delivery Sensor/Wound Paper Jam at Fixing Assembly) 0011-0712 iR2016J / iR2016 / iR2020 / / iR2016i / iR2020i Paper Leading Edge Jam at First Delivery Sensor The first delivery sensor cannot detect presence of paper within the prescribed time after the registration clutch has been turned on. T-7-3 Wound Paper Jam at Fuser The first delivery sensor has detected absence of paper within the prescribed time after it detected presence of paper (within the prescribed time after the registration clutch had been turned on). T-7-4 7.2.2 Stationary Jams 7.2.2.1 Stationary Jam in Pickup Assembly 0010-4884 iR2016J / iR2016 / iR2020 / / iR2016i / iR2020i Stationary Jam in Pickup Assembly The registration sensor does not detect absence of paper within the prescribed time before the next leading edge of fed paper reaches the registration sensor. T-7-5 7.2.2.2 Stationary Jam in Delivery Assembly (Paper Trailing Edge Stationary Jam at First Delivery Sensor/Stationary Jam at First Delivery Sensor) 0011-0733 iR2016J / iR2016 / iR2020 / / iR2016i / iR2020i Paper Trailing Edge Stationary Jam at First Delivery Sensor The first delivery sensor cannot detect absence of paper within the prescribed time after the registration sensor has been turned off. T-7-6 Stationary Jam at First Delivery Sensor The first delivery sensor cannot detect absence of paper within the prescribed time after it has detected the leading edge of paper. T-7-7 7.2.3 Other Jams 7.2.3.1 Door Open Jam 0010-4886 iR2016J / iR2016 / iR2020 / / iR2016i / iR2020i Door Open Jam The door is opened when paper to be printed is in the paper feed path. 7.3 Cassette Pick-Up Unit 7.3.1 Overview 0010-4887 iR2016J / iR2016 / iR2020 / / iR2016i / iR2020i The paper picked up from the cassette is fed to the registration roller using the vertical path roller driven by the main motor (M204). The registration roller is not rotating when paper reaches there, so an arch is formed at the leading of the paper to prevent skewing. The DC controller PCB turns on the registration clutch (CL203) at the prescribed timing to transfer the main motor rotation to the registration roller, thus feeding the paper to the delivery tray through the transfer, sepa- Sensor/Solenoid Registration sensor (SR209) Pickup solenoid (SL202) Sensor/Registration clutch First delivery sensor (SR203) Registration clutch (CL203) Sensor/Registration clutch First delivery sensor (SR203) Registration clutch (CL203

Good Day Sir,
when paper jam occurs, Paper jam appears on the display.

Message Location of Jam
[Paper Jam 0] - In the paper input tray
[Paper Jam 1] - In the fuser area or around the toner cartridge
In the manual feeder
[Paper Jam 2] - In the paper exit area

hope this will help you. god bless

There are pieces of paper stock on the sensor, when the paper jam happened then you pull out the paper did you get the whole page of the paper or have missing pieces? open the paper guide, turn off and on the printer and observe the unusual objects in the roller, this error is caused by objects in the sensor.

my experience says jamming in duplex area using card stock. this may occur if default is duplexing. set default to single side and / or try same job using plain a4 80gm2

Open ALL paper jam locations on the machine. The jam code only means the paper jam is somewhere BEYOND the paper drawer. Check ALL jam locations including duplexer, bypass, and ALL paper drawers.

usually it means that a sensor in your fuser is bad. If you have a P.M. Kit replaced the fuser and clean the printer.

but before you do, make sure that you have cleared all jams, including in the fuser.

Its probably time for a Preventive Maintanence